“I want to know why my tv randomly turns on from time to time. It’s been happening more frequently and it’s very frustrating. I cant seem to figure out why it happens or how i can Fix the issue. Please help!!!”
Answer This Question
1-2 of 2 Answers
Its gonna break down and screen gonna go out take it back if u still can mine did that and now im stuck with a broken tv that best buy wont take back
Sorry, there was a problem. Please try again later.Hi Bmichelle1, Thank you for choosing and purchasing our X900H Full Array LED TV. We are sorry to hear that the TV turns on randomly. This is definitely not the experience we'd like you to have. We'd love to help you troubleshoot your problem by isolating your sources and understanding your connections. If you have an external device connected the CEC control of these devices may be the issue of why the tv is waking up. In the meantime, please try following the troubleshooting steps here: https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xbr-65x900h/articles/00032613 May we contact you to help and get more information? If so, please email the below information to [email protected]. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication. Full Name: Best Buy Username: Telephone Number: Sony TV Model Number: Additional Information regarding your experience with your TV X900H: We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony! Sincerely, Erin
Sorry, there was a problem. Please try again later.