“Since Sony has decided not to support VRR and ALLM as part of their Software support for HDMI 2.1 for the X900H will BestBuy honor any returns for gamers whose whole purpose in purchasing this TV was to be able to use the VRR ALLM features for games???”
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Hi Greywolf671, Thank you so much for reaching out! Last week, a U.S. Sony Support article was updated and incorrectly removed reference to future support for VRR and ALLM for the X900H series. Please note that this was an error, and the plan to support these features is unchanged from the previous communication wherein we state that the X900H will support VRR and ALLM via a future firmware update. The article containing the erroneous information on Sony Support has been updated with the correct information: https://www.sony.com/electronics/support/televisions-projectors/articles/00246472 Our apologies for any confusion this may have caused! Please let us know if you have any questions. You can drop us an email at socialsupport@am.sony.com with the following details: Full Name: Best Buy Username: Telephone Number: Sony TV Model Number: Additional Information regarding your experience with the X900H Sincerely, Erin
Sorry, there was a problem. Please try again later.Since I don’t use my tv for gaming, this doesn’t effect my usage at all. What does, is the fact that after 29 days of using my X900H, the internal Wi-Fi stopped working and refused to recognize any network. I know my network is active because my computers, laptop and iPad are all working....It will be returned ASAP.
Sorry, there was a problem. Please try again later.I returned the tv today, they didn't even ask any questions.
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