“Hi! I turned on our new TV (bought it 8/1/19) this morning and it's not connecting to our WiFi (it was connected to WiFi on Saturday). All of the other devices in house (TVs included) are connecting. Any advice or suggestions?”

Asked by Purplerooster 6 years ago

1-3 of 3 Answers

Unplug the TV and plug it back in. It's the dumbest thing, but I find myself constantly having to do this for any small issues i have and it immediately fixes it.
Answered by Mitch 6 years ago
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Reboot your cable modem as well as your internet modem too
Answered by Dano68 6 years ago
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Hello, Purplerooster! We regret to hear that you're having issues with this unit. Please try following the steps on the link below: https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xbr-65x950g/articles/00184280 If you are unable to resolve your concern, please email us at [email protected] with the following details: Name: Username: Model Number: Issue: Telephone Number: ~Zac
Answered by SonyListens 6 years ago
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