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Sony - 7.1.2-Channel Soundbar with Wireless Subwoofer and Dolby Atmos - Black

Model:: HTST5000; |
SKU:: 5818700

User rating, 4.3 out of 5 stars with 954 reviews.

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Page Showing 101-120 of 226 questions

QuestionDoes this support the “Imax enhanced” feature
Asked 6 years ago by Sal.
- Answer Hi Sal, The IMAX enhanced feature is not available on this unit. However, you can find the IMAX enhanced feature on our Sony TVs and projectors. Please refer to this link for the complete list of Sony products capable of IMAX enhanced feature: https://www.sony.com/electronics/support/articles/00203830 -Sam
  Answered 6 years ago by SonyListens
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QuestionHas anyone wall mounted this? I tried wall mounting and it was very difficult. For such an expensive product you would think Sony would make wall mounting easier - like with the Z9F which I had and returned to buy this.
Asked 6 years ago by CS10022.
- Answer You are correct it is not easy to mount. It is mounted using keyhole slots on the back of the speaker and unfortunately, at least in my house. they could only get one to line up with the studs. Geek squad did the installation for me and used a screw into the stud for one keyhole slot and a toggle bolt for the other and it ended up working just fine but it’s not an easy process and they had difficulty as well. It is also a relatively heavy speaker bar. In terms of the speaker itself it is excellent and produces wonderful audio for speech music and movies. If I was to do again I would probably attempt to rig up some type of French cleat mounting system that would really ease the process and likely be stronger.
  Answered 6 years ago by Soundmaster
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QuestionWhere's the place place to put in relationship to tv the sub woofer
Asked 6 years ago by Moose.
- Answer When it comes to the subwoofer it really depends on your layout where you have the TV corresponding with the sound bar corresponding with a subwoofer from my set up my subwoofer is right next to the TV and the sound bar and it works great in a corner of the living room and they do have sound apps that can help you place your subwoofer if you really want to look into it or you can just do it the old-fashioned way and move your subwoofer around your entertainment area to get a general idea of where the base with sound better to you in relation to you’re sitting and all other things in the room as well. Do keep in mind the furniture and/or objects you have in the room are vibration absorb, to put it simply the more stuff you have in that room the more sound from both the sound bar and sub woofer will absorb so I could hamper or increase the echo or bass in the room
  Answered 4 years ago by Anonymous
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QuestionDoes it play 4k video with Dolby atoms from a external hard drive via USB port? Thanks...
Asked 6 years ago by Zayan.
- Answer Hi, Zayan! No, this unit only supports Dolby Atmos through the HDMI connection. ~Earl
  Answered 6 years ago by SonyListens
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QuestionHow do you use google assistant with ht5000?
Asked 6 years ago by Anonymous.
- Answer Hi, there! The Google Assistant has many different features and functions that you can use with your soundbar or an A/V receiver. Please check the link below before connecting the Google Home device to your device: https://www.sony.com/electronics/support/home-theater-sound-bars-home-theater-systems/ht-st5000/articles/00171880 -Sam
  Answered 6 years ago by SonyListens
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QuestionHi bought the TCL 75 in Series 6 and the Sony HTST5000 from you guys. Can not seem to be able to find atmos anywhere in the soundbar set up I know Imust be doing something wrong feel like an idiot not being able to figure it out. HELP
Asked 6 years ago by DB.
- Answer Hi, DB! Dolby atmos will only work if the soundbar is connected to your television using the HDMI ARC connection. The source that you're playing should be Dolby atmos. For details, see the link below. https://www.sony.com/electronics/support/home-theater-sound-bars-home-theater-systems/ht-st5000/articles/00194870 Happy to help, David
  Answered 6 years ago by SonyListens
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QuestionIs the HDMI cable that comes in the box a 2.1 version?
Asked 6 years ago by Bones.
- Answer No, the HDMI cable that comes in the box is not a 2.1 version.
  Answered 6 years ago by CommunityAnswer
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QuestionCan I use my Sony WF-1000XM3 ear buds while watching my Sony 65” OLED tv Using my Htst 5000 soundbar and also hear the sound for the rest of the people in the room listening? Thanks, Horizon
Asked 6 years ago by Horizon.
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QuestionI have a xbr75 140e and I herd that the arc input does not work. is their a fix for this. also will this sound bar work with this set ?????
Asked 6 years ago by Anonymous.
- Answer I have an xBR930E and the ARC works just fine.
  Answered 6 years ago by Sonyman
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QuestionWhen wall mounting, are there channels in the soundbar for the HDMI and Power cables to go through to get up to the TV? The instructions in the manual show it flush to the wall, but I don't want the cable to go around the bottom to get to the TV above it.
Asked 6 years ago by Jay.
- Answer You can control the amount of space between the back of the sound bar and the wall depending on how far in you fasten the mounting screws into the wall prior to hanging the sound bar. There is a space on the sound bar where all the ports are located. I ended up drilling a hole in the wall and Routing the cables through there. See picture.
  Answered 6 years ago by Charles
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QuestionHow loud can you push this soundbar without blowing it? Would the max sustainable volume (w/o worry of blowing) be 50 with the standard 0db settings? Or, can you increase db's to reach higher volumes w/o worry? Currently have it 1db front, 0db top, 0db SW
Asked 6 years ago by JFen12.
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QuestionHello, I have this sound bar hooked up to my Sony A8G. I have my blu day and 4K Fire cube into the bar, and the tv into the bar via ARC. The blu ray and 4K Fire pictures seem to lose quality through the sound bar. Any fix?
Asked 6 years ago by Unbecks.
- Answer Make sure you are using 4K hdmi.
  Answered 6 years ago by Sonyman
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QuestionDoes this soundbar work correctly through the HDMI ARC connecting to a 2019 Sony 950G using the TV remote to control the volume? Currently My Sony 850 series doesn't since last firmware update, TV volume goes up to 100 and the sound bar is not in sync.
Asked 6 years ago by SHOGOR.
- Answer It is correct. TV volume goes up to 100 and the sound bar is not in sync only 50
  Answered 6 years ago by Bill
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QuestionI have 2 Sony 55” G800 and want to connect both TVs to my Hst500. How do I connect it to the TVs and then to sound bar
Asked 6 years ago by Bigust.
- Answer You will need an HDMI switch or splitter depending on weather you want both displays on at the same time. HDMI out from the bar to the splitter/switch then on to the tvs.
  Answered 6 years ago by RichC
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QuestionDoes the model work on both 110 V and 240 V? That is If I i buy in US will it work in India ?
Asked 6 years ago by karvij.
- Answer Hi, karvij! Depending on the power requirements of the country, you may need a transformer to make the soundbar to work since US models will require its 120 V AC, 60 Hz. Keep in mind that the warranty for service will be in the US. Regards, David
  Answered 6 years ago by SonyListens
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QuestionI just recently purchased and noticed the soundbar heats up very much is that normal for the top of the soundbar to be very hot while on?
Asked 6 years ago by Heating.
- Answer No
  Answered 6 years ago by Bill
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QuestionIs this soundbar will work with 2 same subwoofers?
Asked 6 years ago by Thomas.
- Answer No, it only supports one wireless sub, not even one hard wired sub
  Answered 6 years ago by sbdr
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QuestionHow to hook up my Bose head set to Sony 5000HT sound bar
Asked 6 years ago by Jim.
- Answer Hi, Jim! It is designed to support headphones via Bluetooth. You may refer to page 38 of this link for more information: https://www.sony.com/electronics/support/res/manuals/4687/bc8f6dee4fbbe142db7bc707e9028061/46878381M.pdf ~Ralph
  Answered 6 years ago by SonyListens
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QuestionHow many watts is this beast producing?
Asked 6 years ago by Bigcapt55.
- Answer It is 800 watts.....other reviews say that you can max the volume with no distortion. I havent turned it up over half because it is so loud but sounds so so good!!!
  Answered 6 years ago by Azagoth
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QuestionI have a LG UJ6300 65"4K Tv and i purchased the sony TH5000 and sony UBP-X800. I cant play any movies from netflix in Dolby Atmos thru TV or 4k player.. My HDMI CABLES ARE ALL 2.1. Does this mean my tv is not compatible??
Asked 6 years ago by RS.
- Answer How do you have your cables hooked up? The sure way I found get Atmos (as long as the source material is Atmos) is to plug your inputs into your HT ST5000 soundbar and just run the ARC output from the soundbar to your tv’s ARC input. Hope this helps.
  Answered 6 years ago by Soulfly54
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