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Hi, thank you for reaching out. We're sorry if the picture quality did not meet your expectations. We appreciate you playing around the TV settings to get the best picture quality that suits your viewing preferences. May we contact you to help and get more information? If so, please email the below information to [email protected]. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication. Full Name: BBY Username: Telephone Number: Additional Information regarding your experience with the BRAVIA 3 We are sorry for the inconvenience and hope to speak to you to resolve this matter. Sincerely, Erin
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