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Hello. Make sure your hdmi settings allow it. And enable CEC control.
Sorry, there was a problem. Please try again later.box remote. Please restart your TV and the cable box. You can follow the steps on this link: https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xr-75x90j/articles/00159487 You may also contact your cable provider to check the compatibility of the remote on our TV. It is also recommended to use the TV remote with your cable box. Please check this link for more details: https://helpguide.sony.net/tv/iusltn1/v1/en-003/04-08_03.html If you require any additional support in regards to this product, please email us at [email protected] with the following details: Name: Username: Model Number: Issue: Telephone Number: Hope this helps. ~Earl
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