1-1 of 1 Answer
Hi there, We regret to hear about what happened. For further assistance with this issue, we recommend you to take your device to an authorized servicer for evaluation to determine the repair options available. You can also visit our Sony E-support website at https://us.esupport.sony.com/support/s/service?language=en_US to find authorized servicers near you. Hope this helps! -Sam
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