“Should it come with a remote and owners manual? Mine came with neither”
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i am not sure if this scenario applies to your situation, but when i opened my television box the foam that was on the top of the television stayed firmly in the box. after my cursory investigation of the lower half i was unable to locate my remote or owners manual so i forced the foam out of the top of the box and everything was there.
Sorry, there was a problem. Please try again later.Yes it should
Sorry, there was a problem. Please try again later.Of course it should. Are you sure you didn't actually toss the plastic bag that contained both?
Sorry, there was a problem. Please try again later.Hi Jlg1, Thank you for your inquiry with the X800H 4K TV. Voice remote, Operating Instructions, and Quick Setup Guide is included when purchasing a brand-new TV. Help Guide can be access through the TV if you have any questions on how to use your TV by pressing the Help button on the lower portion of the remote to display the Help Menu. For the latest information and online Help Guide (web manual), please refer to this link https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xbr-85x800h/manuals May we know if you've contacted the store with regards the missing remote? If not yet please contact them at your most convenient time. We'd also like to make sure you are taken care of. May we contact you to help and get more information? If so, please email the below information to [email protected]. Full Name: Best Buy Username: Telephone Number: Sony TV Model Number: Additional Information regarding your experience with the X800H: We appreciate you and thanks again for shopping Sony! Sincerely, Kris
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