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Hi LAMike, Thank you for purchasing the X800H TV. We're sorry to hear the issue that you are having with the TV. Let's try to troubleshoot this picture-related issue. May we know if the problem manifest on the Home menu and all inputs? Please make sure that the software is updated as it includes key features, applications, bug fixes, and feature improvements. You may open this link with information if there is a cloudy, white shadows, or bright spots when there is no Input or when viewing very dark scenes https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xbr-85x800h/articles/00030311 May we contact you to help? If so, please email the below information to [email protected]. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication. Full Name: BestBuy Username: Telephone Number: Sony TV Model Number: Issue: We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony! Sincerely, Kris
Sorry, there was a problem. Please try again later.This is a bad TV. Best Buy doesn't even sell it anymore. Mine died exactly 1 year to date after I purchased it.
Sorry, there was a problem. Please try again later.