“I am having problems getting my remote to work. I have had no problem in the past using the remote. I have changed the batteries and it still is not responding, any suggestions? Also the green light on the receiver. Sony-BDP-S6700 streaming 4K upscaling”
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I would either check with the store you bought the DVD at & bring in & show the employees your issues with the remote & maybe they will have another remote they could send to you or switch out with you on the spot.
Sorry, there was a problem. Please try again later.Hi PollyB, To troubleshoot the issue with the remote, you may follow the steps from this link: https://www.sony.com/electronics/support/articles/00132426 Regards, Vincent
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