Questions & Answers

Name: Sony - C400 Wireless Behind-the-Neck In Ear Headphones - Blue
Brand: Sony
SKU: 6029026
Price: 69.99 USD
Rating: 3.9 (2180 reviews)

Sony - C400 Wireless Behind-the-Neck In Ear Headphones - Blue

Model:: WIC400/L; |
SKU:: 6029026

User rating, 3.9 out of 5 stars with 2180 reviews.

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QuestionHello, I was wondering if the Sony Wi-C400 is compatible with the Macbook Pro? It does not show up on the Macbook Pro's bluetooth devices. Thank you.
Asked 7 years ago by MusicLover.
- Answer Hello MusicLover, we apologize for the inconvenience. Please refer to the links provided below to troubleshoot the unit: http://helpguide.sony.net/mdr/wic400/v1/en/contents/TP0001513191.html http://helpguide.sony.net/mdr/wic400/v1/en/contents/TP0001513161.html Thanks, _Bob
  Answered 7 years ago by SonyListens
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QuestionI have the Sony Bluetooth WI-C400 headset and would like to connect it to my Ipad 4. It is on IOS 9.3.5 and says its up to date. The iPad won't find the device, but it works as I connect it to my Samsung Galaxy S phone after disconnecting from phone
Asked 7 years ago by DMAN.
- Answer Hi DMAN, the iOS devices this headphone works with are the iPod touch and iPhones (iOS 5.0 or later). Thanks, -Mark
  Answered 7 years ago by SonyListens
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QuestionAre they retractable?
Asked 8 years ago by Unknown.
- Answer No
  Answered 7 years ago by ChiBob
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QuestionWhy does my Bluetooth keeps shutting down? I noticed it keeps shutting down after a while even if I have it next to me
Asked 8 years ago by BigO.
- Answer Mine do the same. I hate them.
  Answered 7 years ago by LBurpo
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Questionwhy it is not supporting laptop?
Asked 8 years ago by Shubham.
- Answer Hi Shubham, this headphone can be paired and works with laptops. You may refer to pages 37 to 45 of this link for more information: https://docs.sony.com/release//Help_4698107112.pdf Thanks, -Mark
  Answered 8 years ago by SonyListens
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QuestionWork in iphone 7
Asked 8 years ago by Lorena.
- Answer Hi Lorena, yes, this wireless headphone works well with Apple mobile devices that have an operating system of iOS 5.0 or later. You may check this link for more information: https://www.sony.com/electronics/in-ear-headphones/wi-c400/specifications Thanks, -Mark
  Answered 8 years ago by SonyListens
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QuestionThese don't connect to my galaxy s10 plus. I've tried everything. Are they just not compatible?
Asked 6 years ago by Jodyboy77.
- Answer It's just I thought it was comfortable to me, it has nothing to do with my galaxy phone
  Answered 6 years ago by Ghost88
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QuestionCan I leave my WI-c400 charging overnight? Or will that ruin the battery?
Asked 6 years ago by Jack.
- Answer Hi Jack, we can leave it charging overnight since the charging time may be different depending on the conditions of use. For more details, please check the link below. https://helpguide.sony.net/mdr/wic400/v1/en/contents/TP0001513148.html Regards, Erin
  Answered 6 years ago by SonyListens
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QuestionCan I charge this headset with my kindle wall charger?
Asked 7 years ago by Fish65.
- Answer I always use micro usb chargers that don’t come with headphones..shouldn’t be a problem.
  Answered 7 years ago by TurtleJones
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QuestionIs the answer button on the right or left side
Asked 7 years ago by Fefe123.
- Answer Left side
  Answered 7 years ago by Mapman
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QuestionCan this item be connected to a Xbox one and be used as a mic
Asked 8 years ago by Anonymous.
- Answer No, the headphones cannot be connected to an xbox one.
  Answered 8 years ago by CommunityAnswer
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QuestionHow long does it take for it to charge
Asked 8 years ago by Angie.
- Answer I believe that if the battery is completely drained, then it can take up to 2 hours to have a complete charge
  Answered 8 years ago by sageone
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QuestionHow come my ear phones only work on the left side, and what can be done to correct it?
Asked 6 years ago by Champ.
- Answer Hi Champ, Try to factory reset the headphones and try again. See link for instruction. https://helpguide.sony.net/mdr/wic400/v1/en/contents/TP0001513198.html?search=reset Regards, David
  Answered 6 years ago by SonyListens
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QuestionHow long does the battery life last? The product description says 4.5 hours and 20 hours, which is correct?
Asked 6 years ago by Tendoboy1984.
- Answer Mine lasts a few days. I do not use for long periods of time a day.
  Answered 6 years ago by Iqueen
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QuestionDoes this work on PS4
Asked 7 years ago by Guyaskingquestions.
- Answer It is recommended to use gaming headphones with PS4 console.
  Answered 7 years ago by CommunityAnswer
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QuestionProduct doesn't work or show up in the Bluetooth section, for none of my mother's phones. However, it shows up on mines, in fact, my phone is the only one that connects. Is this product only compatible to certain phones? Such as newer phones, not older?
Asked 8 years ago by Mild1989.
- Answer Hi Mild1989, below are the supported/compatible Bluetooth profiles. Please check the specifications of the third-party device. Thanks! ^Ron - A2DP (Advanced Audio Distribution Profile) - AVRCP (Audio Video Remote Control Profile) - HFP (Hands-free Profile) - HSP (Headset Profile)
  Answered 8 years ago by SonyListens
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QuestionI was noticed that some sites , is there WIC400/BZ and WIC400/B 2 types ? Is there is any difference ?
Asked 7 years ago by Harshad.
- Answer Hello Harshad, that indicates the color of the product. Like WI-C400/B for the black color. This model only has 3 available colors. For reference, please check the link below: https://www.sony.com/electronics/in-ear-headphones/wi-c400 Regards, _Bob
  Answered 7 years ago by SonyListens
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Showing 81-97 of 97 questions

Questions & Answers

Sony - C400 Wireless Behind-the-Neck In Ear Headphones - Blue

Q: QuestionHello, I was wondering if the Sony Wi-C400 is compatible with the Macbook Pro? It does not show up on the Macbook Pro's bluetooth devices. Thank you.

Q: QuestionI have the Sony Bluetooth WI-C400 headset and would like to connect it to my Ipad 4. It is on IOS 9.3.5 and says its up to date. The iPad won't find the device, but it works as I connect it to my Samsung Galaxy S phone after disconnecting from phone

Q: QuestionAre they retractable?

Q: QuestionWhy does my Bluetooth keeps shutting down? I noticed it keeps shutting down after a while even if I have it next to me

Q: Questionwhy it is not supporting laptop?

Q: QuestionWork in iphone 7

Q: QuestionThese don't connect to my galaxy s10 plus. I've tried everything. Are they just not compatible?

Q: QuestionCan I leave my WI-c400 charging overnight? Or will that ruin the battery?

Q: QuestionCan I charge this headset with my kindle wall charger?

Q: QuestionIs the answer button on the right or left side

Q: QuestionCan this item be connected to a Xbox one and be used as a mic

Q: QuestionHow long does it take for it to charge

Q: QuestionHow come my ear phones only work on the left side, and what can be done to correct it?

Q: QuestionHow long does the battery life last? The product description says 4.5 hours and 20 hours, which is correct?

Q: QuestionDoes this work on PS4

Q: QuestionProduct doesn't work or show up in the Bluetooth section, for none of my mother's phones. However, it shows up on mines, in fact, my phone is the only one that connects. Is this product only compatible to certain phones? Such as newer phones, not older?

Q: QuestionI was noticed that some sites , is there WIC400/BZ and WIC400/B 2 types ? Is there is any difference ?

QuestionHello, I was wondering if the Sony Wi-C400 is compatible with the Macbook Pro? It does not show up on the Macbook Pro's bluetooth devices. Thank you.

QuestionI have the Sony Bluetooth WI-C400 headset and would like to connect it to my Ipad 4. It is on IOS 9.3.5 and says its up to date. The iPad won't find the device, but it works as I connect it to my Samsung Galaxy S phone after disconnecting from phone

QuestionAre they retractable?

QuestionWhy does my Bluetooth keeps shutting down? I noticed it keeps shutting down after a while even if I have it next to me

Questionwhy it is not supporting laptop?

QuestionWork in iphone 7

QuestionThese don't connect to my galaxy s10 plus. I've tried everything. Are they just not compatible?

QuestionCan I leave my WI-c400 charging overnight? Or will that ruin the battery?

QuestionCan I charge this headset with my kindle wall charger?

QuestionIs the answer button on the right or left side

QuestionCan this item be connected to a Xbox one and be used as a mic

QuestionHow long does it take for it to charge

QuestionHow come my ear phones only work on the left side, and what can be done to correct it?

QuestionHow long does the battery life last? The product description says 4.5 hours and 20 hours, which is correct?

QuestionDoes this work on PS4

QuestionProduct doesn't work or show up in the Bluetooth section, for none of my mother's phones. However, it shows up on mines, in fact, my phone is the only one that connects. Is this product only compatible to certain phones? Such as newer phones, not older?

QuestionI was noticed that some sites , is there WIC400/BZ and WIC400/B 2 types ? Is there is any difference ?