Questions & Answers

Q: QuestionSuddenly the CD player does not work well. THE cdS GET STUCK IN THE MIDDLE OF THE SONG AND the cd player stops. Ho can this be fixed?

Asked 5 years ago by canuvian.

• A:Answer Hi canuvian, I understand you're having an issue with your Boombox. Please try following the steps provided on this link to isolate the problem https://www.sony.com/electronics/support/boomboxes-zs-series/zs-rs60bt/articles/00027417. If you are unable to resolve your concern, please email us at [email protected] with the following details: Name: BestBuy Username: Model Number: Issue: Telephone Number: Sincerely, Romeo Sony Social Support

  Answered 5 years ago by SonyListens

  
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Q: QuestionCan I play/load more than one CD at a time? Can wireless speakers be used with this boombox?

Asked 5 years ago by operalady.

• A:Answer You can only load one cd a time. As for the second question i think you can.

  Answered 5 years ago by KennyVerified Purchase

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Q: QuestionI need a player for cd audiobooks that when you hit the stop or pause button and restart at a later time it will go back to where you left off. It’s for my 90 year old dad who can’t see anymore so would need to be simple to use

Asked 5 years ago by Bed.

• A:Answer I have paused a music cd for at least 20 minutes and it resumed where I left off. A low vision person should be able to use with practice.

  Answered 5 years ago by newgrandma

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Q: QuestionI do not need to play CDs I uae usb drives so why it is every device always come with CD component in it which I have to pay for ! I want devices without CD !!

Asked 5 years ago by NoCD.

• A:Answer You may want devices without CD capabilities but some of us older folks will go to our graves wanting CD options. Be patient, we will be gone soon enough. lol.

  Answered 5 years ago by trnqwl

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Q: QuestionWhen I transfer more than one cd onto a flash drive to play using usb on my Harley's stereo, playback order of songs is "1st song from 1st cd, 1st song from 2nd cd, 2nd song from 1st cd, 2nd song from 2nd cd, and so on. Why? Can this be changed? How?

Asked 5 years ago by HarleyRider.

• A:Answer Hi HarleyRider, You may find this link helpful on how to properly transfer music from a disc to a USB device. https://www.sony.com/electronics/support/res/manuals/4559/575c7930996efbe421c6f14c5e316164/45599011M.pdf Regards, David

  Answered 5 years ago by SonyListens

  
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Q: QuestionWhy don't you make it so the display lights up at night to see what your tuning or playing. I've got one and I have to use a flashlight to use at night outdoors to see the display!...I'm just sayin'!

Asked 5 years ago by patd.

• A:Answer Hi, patd, We appreciate your feedback. Sony takes into consideration all feedback to improve the performance and quality of our products and services. -Vincent

  Answered 5 years ago by SonyListens

  
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Q: QuestionWhat is the telephone number of the Best Buy in or near Columbia, Maryland

Asked 5 years ago by ronnie.

Q: QuestionSD card capabilities ????

Asked 5 years ago by Chris.

• A:Answer No there is not a sd card slot

  Answered 5 years ago by MikeDVerified Purchase

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Q: QuestionCan you record music from Alexa or Amazon music

Asked 5 years ago by Anonymous.

• A:Answer Hi there, Unfortunately, this unit doesn't have a recording feature. -Sam

  Answered 5 years ago by SonyListens

  
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Q: QuestionCan Irecharge my cell or google pad?

Asked 5 years ago by Kitzie.

Q: QuestionCan I pair this to my Portable Bose Speakers? I can pair Pandora and XM Radio from my phone to the Bose Speakers.

Asked 5 years ago by MK15.

• A:Answer You should be able to take the green plug from your speakers and plug them into the headphone jack on the boom box and the sound will travel to your speakers...however, I "think" there is another audio out as well, so try both.

  Answered 5 years ago by beachman3320

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Q: QuestionDoes it have a good reception range?

Asked 5 years ago by Vic.

• A:Answer Hi, Vic, The reception will depend on where you will place the boombox. Make sure to place the unit near a window, steel desks, mobile phones, or other electrical appliances to minimize any possible issue with the reception. For more details, check out this link: https://www.sony.com/electronics/support/res/manuals/4559/575c7930996efbe421c6f14c5e316164/45599011M.pdf. -Vincent

  Answered 5 years ago by SonyListens

  
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Q: QuestionDoes this have a remote? And am radio as well as fm?

Asked 5 years ago by Seniorabbit.

• A:Answer Hi, Seniorabbit, This boombox does not come with a remote control. You can listen to both AM and FM radio with this unit. -Vincent

  Answered 5 years ago by SonyListens

  
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Q: QuestionI have a 150 watt all-in-one karaoke player which no longer plays cd's due to damage but it's vocal mic's work great I want to pair it with a quality cd boombox with an external mic outlet to run the boombox through the karaoke speaker. Suggestions?

Asked 5 years ago by KaraokeGuy.

Q: Questionhow do you properly format and load music files onto a thumb drive to get it to work with this unit?

Asked 5 years ago by jim6005.

• A:Answer @jim6005, Audio files in MP3, WMA and AAC formats can be played on this unit. And please refer to this link for an example of folder structure and playing order of music files into your USB flash drive: https://www.sony.com/electronics/support/res/manuals/4559/575c7930996efbe421c6f14c5e316164/45599011M.pdf (page 1) -Sam

  Answered 5 years ago by SonyListens

  
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Q: QuestionCan I hook it into my whole house speaker system

Asked 5 years ago by Bert.

Q: QuestionCan I get a Sony replacement cord from Best Buy?

Asked 5 years ago by LadyDy.

Q: QuestionHow do you set it to replay the CD?

Asked 5 years ago by Anonymous.

• A:Answer Hello, To set the boombox to play repeatedly on an audio CD, you may follow the guide from this link: https://www.sony.com/electronics/support/res/manuals/4559/575c7930996efbe421c6f14c5e316164/45599011M.pdf (Playing tracks/files repeatedly (Repeat Play)). -Vincent

  Answered 5 years ago by SonyListens

  
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Q: QuestionDoes it have remote?? And how many total watt output???

Asked 5 years ago by Anonymous.

• A:Answer Hello! This boombox does not come with a remote control. Its power consumption is 15 W. Thanks! -Vincent

  Answered 5 years ago by SonyListens

  
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