“Is professional help available during the initial setup of the aids?”
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Hi Kevin! Thanks for your great question! Yes, we have a friendly and knowledgeable Sony OTC hearing aid support team available to help you during the setup process (and beyond!). Please find contact information here: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=otcha Regards, Erin
Sorry, there was a problem. Please try again later.They do have some Sony support staff who have received specialized training so they can be helpful in tweaking your settings.
Sorry, there was a problem. Please try again later.Numbers are listed and instructions encourage you to reach out for support on any issues. However, they were so simple to set up and adjust that I did not require assistance.
Sorry, there was a problem. Please try again later.The software that is used to set them up is very easy to use and works pretty well, if you need additional help you can call for support. They seem to work pretty well for me
Sorry, there was a problem. Please try again later.Not sure. I did the set up in maybe 10 minutes at my kitchen table. No problems at all.
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