About this item
Find everyday balance with the CRE-E10, Sony’s self-fitting OTC rechargeable hearing device that blends comfort and technology to reconnect you to what matters most. With features that adapt to your surroundings, this modern hearing aid is personalized to you and the everyday moments that define your life.
Designed for everyday use
Earbuds are designed for comfort, ease, and everyday wear.
Personalized to your hearing
Use the Sony Hearing control app to easily set up and personalize your hearing aids.
Rechargeable battery
Uses a Qi-compatible rechargeable battery for wireless charging and up to 26 hours of continuous use. Offers quick charge with up to 2.5 hours of function per 15 charging minutes.
Bluetooth compatible (iOS only)
Connect your hearing aids via Bluetooth to stream audio and listen to music (iOS only).
Easily controlled using the Sony Hearing control app
Control volume, sound quality, and directionality all within the Sony Hearing control app for tailored results based on your needs.
Prescription-grade sound quality
Sony’s technology offers excellent sound quality similar to traditional hearing aids.
Made for your peace of mind
FDA–cleared medical device
Analyzes and optimizes sound based on your surroundings
The situation analyzer within the hearing aid adjusts sound based on your surroundings to improve listening experiences in environments with background noise.
Hearing aids work as a pair for better noise reduction and directionality
With Ear-to-Ear Wireless Link, hearing aids wirelessly work together to produce effective, high-quality noise reduction and deliver an optimal hearing strategy for your environment
Comfortable fit to your ears
The soft ear tip comes in four sizes that are specially designed to maximize comfort.
Proposition 65 Warning for California Consumers
WARNING: This product can expose you to chemicals including Nickle (Metallic) which is known to the State of California to cause cancer. For more information go to www.P65Warnings.ca.gov
What's Included
2 hearing aids in charger
Closed sleeves in 4 sizes (XS, S, M & L)
Cleaning tools
User Guide
Safety and maintenance information
Flier for downloading the app
Warranty
Manuals & Guides
User Manual
Key Specs
ColorBlack
General
Product NameEarbud Style OTC Rechargeable Hearing Aids, Self-Fitting CRE-E10BrandSonyConsumer LifestageAdultModel NumberCREE10ColorBlackColor CategoryBlack
Features
ProgrammableYesHearing Range Compression/Expansion TechnologyWide Dynamic Range Compression (WDRC)Hearing Loss Relief FeaturesNature soundsControls on DeviceVolume controlMicrophone PatternStereoEar-to-Ear Synchronization CapabilitiesBackground noise reduction, Increased microphone accuracy, Phone calls, Volume changesProtective QualitiesSweat Resistant, Water ResistantIngress Protection (IP) RatingIP68Environmental Sound SettingsAutomatic, Custom
Design
FitLeft ear, Right earDesignIn-The-Ear (ITE)
Audio
Noise Reduction TypeAdaptive, Automatic, FilteredWind Noise ReductionYes
Included
Number of Devices Included2Ear Tip Sizes IncludedExtra small, Small, Medium, LargeCarrying CaseYes
Connectivity
App CompatibleYesApp Compatible FeaturesBattery indicator, Customizable sound settings, Volume control, Stream music/media, Stream phone callsWireless ConnectivityBluetooth, NFCOperating System CompatibilityAndroid, Apple iOS, Apple iPadOS
Power
On/Off Power SwitchNoLow Battery AlertYesRechargeable BatteryYesBattery ChemistryLithium-ionMaximum Battery Life26 hoursBattery Charge Time4 hoursCharging Accessory IncludedCaseBattery Life Provided by Charging Case52 hoursReplaceable BatteryNo
Regulatory & Listing
FDA Medical Device ClassificationClass II
Dimension
Product Height1.88 inchesProduct Weight1.88 ounces
Warranty
Manufacturer's Warranty - Parts1 yearManufacturer's Warranty - Labor1 year
Other
UPC027242928817
Search
Q: QuestionWhat is the frequency range of these devices?(1 answer)
A: AnswerGreat question, Singlemalt! The frequency range for Sony CRE-E10 OTC hearing aids is 125-8000 Hz. Regards, ErinAnswered by SonyListens
- A: AnswerThey say that you will still have 80% battery capacity after 3 years. The best 1300.00 I have spent. This is the new model.
Answered by mrrock
- A: AnswerHi Eric, thank you for your question. We have a friendly and knowledgeable Sony OTC hearing aid support team available to help you during the setup process, fine-tuning, and beyond! Please find contact information here: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=otcha Regards, Erin
Answered by SonyListens
Q: QuestionIs there a way to turn off the annoying tones that play when they turn on?(2 answers)
A: AnswerHi bleu! Thanks for your question! The musical tones that play when the devices are powered on act as an audible indicator that the hearing aids are powered on and ready to use. There is no way to disable these tones. If you wish to not hear the tones are they play, you can delay hearing aid insertion for several seconds after closing the battery door (C10) or removing hearing aid from the charger (E10). Regards, ErinAnswered by SonyListens
Q: QuestionCan they be used in only one ear?(2 answers)
A: AnswerSony OTC hearing aids are only able to be purchased and set up as a pair. They were designed to be used as a pair for percieved mild to moderate hearing loss in both ears. Setup does require both hearing aids, afterwhich you can wear just one hearing aid if you have hearing loss in just one ear. However, if you have one-sided hearing loss, you may want to first follow up with a hearing care professional or medical doctor. ErinAnswered by SonyListens
- A: AnswerSo sorry you're experiencing discomfort. The Sony OTC hearing aids only work with the vented click sleeve and closed click sleeves. You may benefit from seeing a hearing care professional for a device with a custom fit. Erin
Answered by SonyListens
Q: QuestionAre the hearing aids returnable?(4 answers)
A: AnswerHi Gaddy! Thank you for your great question! Hearing aids purchased from Best Buy have a 60-day return policy for all customers. Regards, ErinAnswered by SonyListens
Q: Questioncan i bluetooth the ite to my tv i also have a phonak tv connector(2 answers)
A: AnswerYour Phonak TV connector is compatible with Sennheiser All-Day Clear and All-Day Clear Slim OTC Self-Fitting hearing aids which are also made by the hearing aid manufacturer Sonova.Answered by Vero
Review Summary
Rating 4.2 out of 5 stars with 111 reviews
4.2Rating by feature
- 4.0Value
Rating 4.0 out of 5 stars
- 4.3Quality
Rating 4.3 out of 5 stars
- 4.1Ease of Use
Rating 4.1 out of 5 stars
Customers are saying
Customers are enthusiastic about the ITE Self-Fitting OTC Hearing Aids, particularly praising their long battery life, comfort, and sound quality. Many users have commented on how comfortable the hearing aids are to wear, with some even forgetting they have them in. Others have been impressed with the sound quality, noting that it is clear and natural.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Sony - Earbud Style OTC Rechargeable Hearing Aids, Self-Fitting CRE-E10 - Black
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