Questions & Answers

Q: QuestionWhat type of USB does this thing operate on? The picture appears to have a regular-sized plug-in. Am I accurate?

Asked 4 years ago by Bandg13.

• A:Answer Hi TheB13, The USB of the SRSXB13 is USB type-C and its primary use is for charging. Regards, David

  Answered 4 years ago by SonyListens

  
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Q: QuestionIs this Wireless? Can I use with a Dell Desktop Computer?

Asked 4 years ago by Dolce.

• A:Answer It is wirelessly connected only via Bluetooth. As long as your device supports Bluetooth, it will work. There are plenty of cheap USB Bluetooth dongles out there if your desktop does not support Bluetooth natively.

  Answered 4 years ago by PeteVerified Purchase

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Q: QuestionI have a new laptop (LG gram) with a poor sound system (at least for my old ears). The laptop speakers are on the bottom of the device. I am looking for an external speaker to use with the laptop; would this device work?

Asked 4 years ago by laptoppoorsound.

• A:Answer Most def its not deafning loud but a nice enjoyable loud

  Answered 4 years ago by WolfVerified Purchase

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Q: QuestionCan this speaker be left in the charging mode to be used as t.v. Speaker

Asked 4 years ago by Dick.

• A:Answer No.

  Answered 4 years ago by AnonymousVerified Purchase

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Q: QuestionDoes this one have a radio and cd player option to be able to listen with

Asked 4 years ago by Anonymous.

• A:Answer Hello, thank you for your question. This unit does not have a radio and cd player option. SRSXB13 mainly supports Bluetooth connection and plays audio content from smartphones, computers, and TVs. Hope this helps. ~Earl

  Answered 4 years ago by SonyListens

  
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Q: QuestionCan I sync to my iPad pro 2018

Asked 4 years ago by Lily.

• A:Answer Hi Lily, thank you for your question. Yes, as the SRSXB13 requires the A2DP Bluetooth profile for Bluetooth playback. This unit can pair and connect with iPad pro and other Apple products that support the same Bluetooth profile. Hope this helps. ~Earl

  Answered 4 years ago by SonyListens

  
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Q: QuestionHI CAN I paired 10 XB13 SPEAKERS TOGTHERS ON MY GEM THANKS

Asked 4 years ago by alex.

• A:Answer sure you can

  Answered 4 years ago by Greyspeaker

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Q: QuestionHi, the description says waterproof up to 3ft. So can I take it for a swim in the ocean? Thanks.

Asked 4 years ago by Evelyn.

• A:Answer Hello Evelyn, Thank you for reaching out to us! Yes, the speaker is waterproof but has a limitation. Liquids that the waterproof performance specifications apply to: Applicable: fresh water, tap water, pool water Not applicable: liquids other than the above (soapy water, water with detergent or bath agents, shampoo, hot spring water, salt water, etc.) https://helpguide.sony.net/speaker/srs-xb13/v1/en/contents/TP1000198265.html?search=waterproof Hope this helps! David

  Answered 4 years ago by SonyListens

  
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Q: QuestionGreat speaker, but I cannot get the rubber cover on the charging port to close tightly. How do you do that? Thanks.

Asked 4 years ago by Anonymous.

• A:Answer Hello Customer, We do apologize for the inconvenience. Open the cap using your finger in a left side motion. Handle the cap with care. The cap plays a very important role in the maintenance of the waterproof and dustproof performance. When using the unit, make sure that the cap is closed completely. When closing the cap, be careful not to allow foreign objects inside. If the cap is not closed completely the waterproof and dustproof performance may deteriorate and may cause a malfunction of the unit as a result of water or dust particles entering the unit. Regards, David

  Answered 4 years ago by SonyListens

  
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Q: QuestionDoes this come with a microphone capability, since I noticed a microphone icon on the outside?

Asked 4 years ago by WesC.

• A:Answer Hello WesC, Yes, the XB13 does have a microphone built in. It can be used for voice assist function (Siri and Google App through your device), or you can use it for calls. Regards, David

  Answered 4 years ago by SonyListens

  
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Q: QuestionHow do I pair with a galaxy 21 ultra

Asked 4 years ago by Charlie.

• A:Answer Hello Charlie, Thank you for reaching out to us! Pairing is the process required to mutually register the information on BLUETOOTH devices to be connected wirelessly. Check the link on how to properly connect the speaker to your smartphone. https://helpguide.sony.net/speaker/srs-xb13/v1/en/contents/TP1000198317.html Regards, David

  Answered 4 years ago by SonyListens

  
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Q: QuestionCan I pair this speaker with my IPhone ? How about my Kindle ?

Asked 4 years ago by Pich.

• A:Answer Hi Pich, Yes, you can pair this speaker to your iPhone or any Bluetooth device (must support A2DP) using Bluetooth. Here's the link on how to. https://helpguide.sony.net/speaker/srs-xb13/v1/en/contents/TP1000198317.html Regards, David

  Answered 4 years ago by SonyListens

  
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Q: Questioncan i pair this with a srs xb41

Asked 4 years ago by Anonymous.

• A:Answer Hi Customer, Thank you for the inquiry. The XB13 can only be paired with another XB13. The following portable speakers and audio systems support the Wireless Party Chain or Party Connect function and can be used only with other models that support the same function. Wireless Party Chain compatible models: GTK-PG10 GTK-XB60 GTK-XB72 GTK-XB90 MHC-M20 MHC-V13 MHC-V21 MHC-V71 SRS-XB20 SRS-XB21 SRS-XB22 SRS-XB30 SRS-XB31 SRS-XB32 SRS-XB40 SRS-XB41 Party Connect compatible models: SRS-XB23 SRS-XB33 SRS-XB43 SRS-XG500 SRS-XP700 SRS-XP500 Hope this helps, David

  Answered 4 years ago by SonyListens

  
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Q: QuestionCan I use my USB thumb drive with music and plug it in

Asked 4 years ago by Tiger39.

• A:Answer Hi Tiger39, No, you cannot. The USB port of the speaker is for charging purposes only. Regards, David

  Answered 4 years ago by SonyListens

  
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Q: QuestionCan I pair this speaker with the SRS XB-33?

Asked 4 years ago by Anonymous.

This question was asked about the related product: Sony - EXTRA BASS Compact Portable Bluetooth Speaker - Light Blue

• A:Answer Hi Customer, Thanks for your question. The XB13 can only be paired with another XB13 If you already have the XB33, you can pair that one with up to 100 of the following models. (XB23/33/43, also the XB500/700, and the XG500) Regards, David

  Answered 4 years ago by SonyListens

  
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Q: QuestionWill this speaker fit into the cup holder of a vehicle?

Asked 4 years ago by Lnoey.

• A:Answer yes most vehicles

  Answered 4 years ago by AndresVerified Purchase

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Q: QuestionWill this Pair with Sony 4k tv

Asked 4 years ago by Anonymous.

• A:Answer Hi there! Thank you so much for your question. We are not sure on what Sony 4K TV model you are pertaining to. However, if it supports Bluetooth A2DP (Advanced Audio Distribution Profile) profile for wireless speaker/headphones connection, yes it will pair & work. To confirm if your TV supports this function, please refer to the following article: https://www.sony.com/electronics/support/articles/00159290 I hope this helps! - Romeo

  Answered 4 years ago by SonyListens

  
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Q: QuestionDoes it come with a charger

Asked 4 years ago by Anonymous.

This question was asked about the related product: Sony - EXTRA BASS Compact Portable Bluetooth Speaker - Light Blue

• A:Answer No. It comes with a 6 inch USB/C cable.

  Answered 4 years ago by Anonymous2Verified Purchase

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Q: QuestionCan I pair this speaker : Sony - EXTRA BASS Compact Portable Bluetooth Speaker with the SONY boom box: Model:ZSRS60BTSKU:6430022 ??

Asked 4 years ago by Bett.

• A:Answer Hi Bett, thanks for your inquiry. Unfortunately, it is not compatible with the ZSRS60BT. To use the Stereo Pair function, two SRS-XB13 speakers are required. Hope this helps. -Sam

  Answered 4 years ago by SonyListens

  
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