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  • Questionhow do i reset speaker

    Asked by Anonymous.

    • Answer Hi there, thank you for your inquiry. To reset the speaker to its factory default settings. While the speaker is turned on, press and hold the - (volume) button and the BLUETOOTH button until the speaker turns off (5 seconds or more). The speaker is initialized. Settings such as volume, etc., are restored to the factory default settings, and all pairing information is deleted. REF: https://helpguide.sony.net/speaker/srs-xb13/v1/en/contents/TP1000198276.html Regards, Sam

      Answered by SonyListens

  • Questioncan I link the speakers ?? If I purchase 2 ?

    Asked by ns.

    • Answer Hi ns, thank you for your inquiry. Yes, you can use the Stereo Pair function to pair two SRS-XB13 speakers. One speaker plays the sound on the left channel (left side), while the other speaker plays the sound on the right channel (right side) for stereo playback between the speakers. Please refer to the link below for more details about the Stereo Pair function. https://helpguide.sony.net/speaker/srs-xb13/v1/en/contents/TP1000200014.html Hope this helps! Regards, Sam

      Answered by SonyListens

  • QuestionHow many of these can be used together?

    Asked by Joee.

    • Answer Hi Joe1, thanks for your inquiry. You can pair up to two SRSXB13 together. One speaker plays the sound on the left channel (left side), while the other speaker plays the sound on the right channel (right side) for stereo playback between the speakers. For more information about the Stereo Pair function, please refer to this link: https://helpguide.sony.net/speaker/srs-xb13/v1/en/contents/TP1000200014.html Regards, Sam

      Answered by SonyListens

  • Questionwhen two speakers paired for regular stereo use, does the pairing procedure for the speakers have to be repeated each time or do the speakers automatically remember being paired after paring your phone?

    Asked by mustang.

    • Answer Hi mustang, thanks for your inquiry. No, you don't have to repeat the pairing procedure. Turning off the speaker does not terminate the Stereo Pair function. When the speaker is turned back on, it attempts to establish a connection with the Stereo Pair function. To use the Stereo Pair function, turn on the other speaker within 1 minute. Hope this helps! -Sam

      Answered by SonyListens

  • QuestionWhat are the specs, size etc?

    Asked by Jakester.

    • Answer Hi Jakester, thank you for your inquiry. Please check the available information of the size, weight, and full specifications of the XB13 from this link: https://www.sony.com/electronics/support/speakers-wireless-speakers/srs-xb13/specifications Regards, Sam

      Answered by SonyListens

  • QuestionCan I pair multiple (more than 2) of the same model speakers together with this unit at time?

    Asked by Timmy.

  • QuestionHow many watts?

    Asked by Jacky.

    • Answer Hi Jacky, Thank you for the inquiry! We do not disclose wattage and here is why. Over the years we have seen posting such numbers results in a spec contest. Specs, and yes even watts can be measured in different ways. For example, receivers take a look at the wattage, then see a number of speakers driven, and distortion rates. All of which vary greatly. Also, watts do not tell you how efficient the drivers are, or any of the components that help the speaker sound great. Thus, telling an incomplete story. Instead, we strive to make the best sounding speaker, that is rugged, water & dustproof, and has long battery life. All of the things our customers have told us really matter to them. Thank you kindly for your understanding. Enjoy big sound with the super-compact SRS-XB13 wireless speaker, featuring EXTRA BASS, an updated IP67 waterproof and dustproof design1,2, and up to 16 hours of battery life.3 Small enough to fit in a bag or cupholder, the XB13 also features a multiway strap to take it with you everywhere you go. Regards, David

      Answered by SonyListens

  • QuestionI got the pretty light blue speaker for my family to enjoy whenever taking a shower. Everyone thinks they’re the greatest singer in the shower. lol Any accessories to help keep the speaker from getting waterlogged, since it will always be in the shower??

    Asked by sfbray.

    • Answer Hello ShowerSinging, The speaker is already waterproof and dustproof (IP67 rated).Take note this speaker does not have a design that is resistant to water pressure. Use of the speaker in a location where high water pressure is applied, such as in the shower, may cause a malfunction. Regards, David

      Answered by SonyListens

  • QuestionIs it water proof?

    Asked by Anonymous.

    • Answer Hello Customer, Yes, the SRSXB13 is waterproof and dustproof with an IP67 rating and new UV coating for extra durability in the elements, you can take your speaker to the pool, the forest, the city, or wherever you’d like - the XB13 will keep on playing. Regards, David

      Answered by SonyListens

  • QuestionIs this speaker compatible with my playstation 5? Many of the speakers i’ve tried were unsupported

    Asked by dallah.

    • Answer Hi dallah, The speaker will definitely work with any A2DP Bluetooth supported device. If your TV supports A2DP profile, we recommend connecting the speaker to your TV not on the PlayStation. Regards, David

      Answered by SonyListens

  • QuestionI have sony SRS-XB12 extra bass and the blue light keeps blinking - does not play my music. Not sure what that means. I have had it plugged in to recharge but nothing has haappened..thx, Patti

    Asked by Anonymous.

    • Answer Hi Customer, We're sorry to hear what happen with your speaker. If the speaker cannot be operated despite being turned on, open the cap on the rear side and push the RESET button with a pin or other pointed object. The speaker is reset and turns off and on automatically. https://helpguide.sony.net/speaker/srs-xb12/v1/en/contents/TP0002133465.html Regads, David

      Answered by SonyListens

  • QuestionHow do you operate this?

    Asked by Anonymous.

    • Answer Hello Customer, You may find this help guide helpful. The following explains how to use this speaker. Select a topic from the navigation panel. https://helpguide.sony.net/speaker/srs-xb13/v1/en/index.html Regards, David

      Answered by SonyListens

  • QuestionWhat wattage is the output power on this? Thanx

    Asked by geer.

    • Answer Hello geer, Thank you for reaching out about the wattage of the SRSXB13. We do not disclose wattage and here is why. Over the years we have seen posting such numbers results in a spec contest. Specs, and yes even watts can be measured in different ways. For example, receivers, take a look at the wattage, then see the number of speakers driven, and distortion rates. All of which vary greatly. Also, watts do not tell you how efficient the drivers are, or any of the components that help the speaker sound great. Thus telling an incomplete story. Instead, we strive to make the best sounding speaker, that is rugged, water & dustproof, and has long battery life. All of the things our customers have told us really matter to them. Thank you kindly for your understanding. Regards, David

      Answered by SonyListens

  • QuestionWhat wattage is it and what’s the dimensions

    Asked by Dover.

    • Answer Hi Dover, Thanks for reaching out about the wattage of the SRSXB13. We do not disclose wattage and here is why. Over the years we have seen posting such numbers results in a spec contest. Specs, and yes even watts can be measured in different ways. For example receivers, take a look at the wattage, then see number of speakers driven, and distortion rates. All of which vary greatly. Also, watts do not tell you how efficient the drivers are, or any of the components that help the speaker sound great. Thus telling an incomplete story. Instead, we strive to make the best sounding speaker, that is rugged, water & dustproof, and has a long battery life. The speaker dimension is 3.43 x 3.43 x 4.41 inches Regards, David

      Answered by SonyListens

  • QuestionHow many watts it is

    Asked by Anonymous.

    • Answer Hi Customer, Thanks for reaching out about the wattage of the XB13. We do not disclose wattage and here is why. Over the years we have seen posting such numbers results in a spec contest. Specs, and yes even watts can be measured in different ways. For example receivers, take a look at the wattage, then see number of speakers driven, and distortion rates. All of which vary greatly. Also, watts do not tell you how efficient the drivers are, or any of the components that help the speaker sound great. Thus telling an incomplete story. Instead, we strive to make the best sounding speaker, that is rugged, water & dustproof, and has a long battery life. All of the things our customers have told us really matter to them. Thank you kindly for your understanding. Regards, David

      Answered by SonyListens

  • QuestionHi, What is the output power on this?

    Asked by geer.

    • Answer Hi geer, Thanks for reaching out about the output power of the SRSXB13. We do not disclose wattage and here is why. Over the years we have seen posting such numbers results in a spec contest. Specs, and yes even watts can be measured in different ways. For example receivers, take a look at the wattage, then see number of speakers driven, and distortion rates. All of which vary greatly. Also, watts do not tell you how efficient the drivers are, or any of the components that help the speaker sound great. Thus telling an incomplete story. Instead, we strive to make the best sounding speaker, that is rugged, water & dustproof, and has a long battery life. All of the things our customers have told us really matter to them. Thank you kindly for your understanding. Regards, David

      Answered by SonyListens

  • QuestionHow many watts is the sound output?

    Asked by G.

    • Answer 0.5 A big fat ZERO!

      Answered by Sony

  • Questionwhat is the watts for this blue tooth?

    Asked by laloca.

    • Answer The manufacturer's answer is not genuine and here is why. If watts don't matter, then all their speakers would be the same or similar priced but reality is some have more power, a/k/a watts and thus are more expensive to produce and thus are higher priced. Let's do a better job Sony and give an answer that is helpful and descriptive. I was looking for the same answer and since there is no honest answer, I can't make a comparison and will just go to the competition.

      Answered by Andy