“I have purchased this model cam recorder including memory card (Model: SDSQXWG-128, Extreme plus MicroSDXC UHS-I, Origin: San Disk) . Now I could not record in 4K mode. As per Sony Listen I updated latest software but problem is not solved.”
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Jony, I would make sure that the memory card meets the transfer speed minimums and ensure that you have formatted it using the cam's format process. If that doesn't work, I would try a smaller capacity card, say a 64 gb card-formatted in the camera.
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