“Is anybody else experiencing the problem of this sound bar turning on by itself out of nowhere? It's paired with a 77" 80J.”
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Hi Froggy, Thank you for choosing Sony. We are sorry to hear that you are experiencing an issue with the soundbar powering up by itself. We'd love to troubleshoot and isolate this issue with you and make this a better experience for you. For this, turning off the Bravia Sync (Control for HDMI) can help with the issue that you are experiencing. You may also check on the Standby Linked to TV feature and turn it off or on depending on the current setting that you have. To check on this, please go to [Setup] - [Advanced Settings] - [HDMI Settings] - [Standby Linked to TV] Should you need further assistance, please contact us for help. Please email the below information to [email protected] Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication. Full Name: Best Buy Username: Telephone Number: Model Number: Issue: Regards, Carl
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