“We lost power last night and now we cannot get the sound bar to work. If we needed to replace it would this be covered under the 1 year manufacturers warranty?”
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Hi CJL, We are sorry to hear about the issue you are having. If your soundbar is not turning on, please follow the troubleshooting steps on the link below to resolve the issue. https://www.sony.com/electronics/support/sound-bars-home-theater-systems-sound-bars/ht-g700/articles/00032599 And yes,your unit comes with a 1-year limited manufacturer's warranty. If you're unable to resolve the issue, please email us at [email protected] with the following details: Name: Username: Model Number: Issue: Telephone Number: Sincerely, Sam
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