Questions & Answers

Q: QuestionIs this BRAVIA Theater U waterproof?

• A:Answer No, it is not waterproof but it is splash-resistant.

Q: QuestionCan I connect this speaker to my gaming console?

• A:Answer Yes, you can enjoy low latency single-player gaming with a wired connection.

Q: QuestionDoes this speaker have a microphone?

• A:Answer Yes, it has a built-in microphone for hands-free communication.

Q: QuestionCan I use this speaker with my phone?

• A:Answer Yes, the BRAVIA Theater U can be paired with smartphones using Bluetooth.

Q: QuestionHow can I control the volume on the BRAVIA Theater U?

• A:Answer You can control the speaker volume from your TV's remote.

Q: QuestionDo these only work with Sony TV's or can they work with any TV with WIFI or Bluetooth connectivity?

Asked 1 year ago by jeff1806.

• A:Answer Hi jeff1806, Thank you for your inquiry! The HTAN7 should pair with Bluetooth devices that support Bluetooth A2DP (Advanced Audio Distribution Profile). I hope this helps! Regards, Carl

  Answered 1 year ago by SonyListens

  
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Q: QuestionLDAC support?

Asked 5 months ago by mingkee.

• A:Answer Hi mingkee, Yes, the Bravia theater U does support LDAL codec, and SBC and AAC. Best regards, Eliab

  Answered 5 months ago by SonyListens

  
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Q: QuestionI would really like to use the Sony Bravia Theatre U with my Bravia TV while my connected Sony Bravia Theater Quad is also functional providing sound to others in the room. Is this possible?

Asked 7 months ago by MarkInBoulder.

• A:Answer Yes

  Answered 7 months ago by leroyjVerified Purchase

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Q: QuestionCan I listen to TV with this wearable speaker while others in room listen through sound bar at same time?

Asked 8 months ago by Susan.

• A:Answer Hi Susan, Thank you so much for your inquiry regarding our BRAVIA Theater U Wearable TV Speaker. To listen to your TV using both the HT-AN7 and a soundbar simultaneously, you would need to use specific connection setups. The best way to achieve this is through the TV's optical port for one of the audio devices. Here are the steps: - Connect the Soundbar: Use a digital optical cable to connect your soundbar directly to the digital optical out port of the TV. This is essential because connecting via HDMI or Bluetooth will restrict the TV from outputting audio to multiple devices simultaneously. - Connect the HT-AN7: pair it with the TV as normal. Ensure that the TV is set to output audio via the optical connection for the soundbar and Bluetooth for the HT-AN7. By setting it up this way, you should be able to have the sound output through both devices simultaneously. You might find this link helpful: https://helpguide.sony.net/ht/7861/v1/en/contents/TP1001326162.html Best regards, - Stephanie

  Answered 8 months ago by SonyListens

  
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Q: QuestionThese look like positioning and angle of the device could be very important to the performance. Would lying in bed, for example, or on the floor while watching TV have any effect on the soundfield it reproduces?

Asked 1 year ago by MiketheD.

• A:Answer Hi MiketheD, Thank you for your inquiry! This wearable wireless speaker is designed to be very comfortable but laying down in bed while wearing it is not recommended. Regards, Carl

  Answered 1 year ago by SonyListens

  
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Q: QuestionCan we use two of these with one sony tv

Asked 1 year ago by Feast.

• A:Answer Hi Feast, Thank you for your inquiry! Yes, you can connect 2 HTAN7 neckband to a tv and have independent volume control and enjoy the sound experience. I hope this helps. Regards, Carl

  Answered 1 year ago by SonyListens

  
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Q: QuestionI love these headphones, but I’m concerned about any health issues that they could create. Can they cause aching of any part of the body?

Asked 2 months ago by Marci.

• A:Answer Hello Marci, Thank you for choosing Sony! We sincerely appreciate your interest in the HTAN7. These products are meticulously designed for comfort and support using high-quality materials. To ensure the best experience, we recommend reviewing the proper wearing instructions available here: https://helpguide.sony.net/ht/7861/v1/en/contents/TP1001326164.html?search=wear Under normal use, you shouldn't experience any pain or discomfort. If you do feel any unusual or persistent discomfort, it may be due to factors like fit, duration of use, or underlying health conditions. In that case, we recommend you consult a healthcare professional to see if the product is suitable for you. Best regards, -Fred

  Answered 2 months ago by SonyListens

  
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Q: QuestionWill this work with Sony - 65" class BRAVIA 7 Mini LED QLED 4K UHD Smart Google TV (2024)?

Asked 7 months ago by BP.

• A:Answer Yes. Works flawlessly

  Answered 6 months ago by MichaelLVerified Purchase

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Q: QuestionI tried to connect it via Bluetooth. I pushed Bluetooth button for 2 seconds but I only hear turns on sound, not pairing. It works fine with wired.

Asked 8 months ago by Jak.

• A:Answer Hi Jak, We’re truly sorry for the issues you’re encountering with our product. We're here to help. To get started, please follow these steps: Press and hold the power/Bluetooth button on the unit for about 2 seconds until you hear a notification sound. The power will turn on, and the unit will enter pairing mode. You should see that the indicator will flash twice in blue. If the HT-AN7 already has pairing information for other devices, ensure it is powered off. Press and hold the power/Bluetooth button for about 5 seconds until you hear a notification sound, and the voice guidance says "Pairing." The indicator will flash twice in blue. Once the HT-AN7 is in pairing mode, go to the Bluetooth settings on the device you want to connect. Select "HT-AN7" from the list of available devices. After the pairing is successful, you will hear a notification sound from the unit, and the power/Bluetooth indicator will flash blue. If the problem persists after trying these steps, we recommend reaching out to our product support team via phone call at 239-245-6366 or chat through this link: https://us.esupport.sony.com/support/s/support-contact?language=en_US Hours of Operation: Monday - Friday 9:00 am - 9:00 pm ET Saturday - Sunday 10:00 am - 8:00 pm ET Thank you for choosing Sony. Best regards, - Stephanie

  Answered 8 months ago by SonyListens

  
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Q: QuestionCan this be used at the same time as the srsns7 with a Sony a80k?

Asked 8 months ago by MikeL.

• A:Answer Yes

  Answered 7 months ago by leroyjVerified Purchase

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Q: QuestionDoes it work with any android phone like Samsung galaxy??

Asked 11 months ago by Lucas.

• A:Answer If it has bluetooth

  Answered 10 months ago by HarryVVerified Purchase

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Q: QuestionHi. I have a Sony A 90 J. I read online that it may not be able to play the full 360 experience without a WLANS7? Is this correct?

Asked 11 months ago by Jeff495.

• A:Answer Hi Jeff495, Thank you for your inquiry! Yes, you are correct. To experience the full 360 Reality Audio on your Sony A90J TV, you will need the WLANS7 wireless transmitter to connect to your HT-AN7 sound system. The WLANS7 is designed to enhance the 360 Reality Audio experience by providing a more immersive sound field. Without the WLANS7, you may not be able to fully utilize the 360 Reality Audio capabilities of your HT-AN7 with your Sony A90J TV. Regards, Carl

  Answered 11 months ago by SonyListens

  
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Q: QuestionCan we connect it to an iphone or a Mac?

Asked 1 year ago by Anil.

• A:Answer If it has bluetooth

  Answered 10 months ago by HarryVVerified Purchase

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Q: QuestionCan i use this device and also have sound thru Sony Bravia TV

Asked 1 year ago by Anonymous.

• A:Answer no

  Answered 1 year ago by Suave1Verified Purchase

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