Questions & Answers

Q: QuestionWhy does the release date say the 18th when other places are saying it is June 11th?

Asked 4 years ago by Jay.

This question was asked about the related product: Sony Interactive Entertainment - DualSense Wireless Controller for PS5, PC, Mac & Mobile - Cosmic Red

• A:Answer Its different for every store here its the 18th gamestop is the 1th and target it the 25th

  Answered 4 years ago by Akagi

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Q: QuestionDo these new controllers have less incidence of Drift ?

Asked 4 years ago by Alex.

This question was asked about the related product: Sony Interactive Entertainment - DualSense Wireless Controller for PS5, PC, Mac & Mobile - Midnight Black

• A:Answer They will be using the exact same components in this controller as they will any other Dualsense, or modern analog stick controller. The rate of "stick drift" will vary per manufacturing tolerances and how the product is used and cared for, or not cared for. Your mileage may vary, in other words. They have warranties for a reason.

  Answered 4 years ago by Steve

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Q: QuestionOn Playstation's website, it says the release date for this controller is 6/11/2021, but on Best Buy, it says 6/18/2021. Why does it take an extra week for Best Buy?

Asked 4 years ago by Matthew.

This question was asked about the related product: Sony Interactive Entertainment - DualSense Wireless Controller for PS5, PC, Mac & Mobile - Midnight Black

• A:Answer It’s says 6/18 for all retailers. This was probably a decision by Sony to release a full week before 3rd party retailers on their website to drive business to themselves.

  Answered 4 years ago by Ratedmoney

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Q: QuestionDoes it come in black

Asked 5 years ago by Zeke.

• A:Answer sadly no, right now it is mostly white at the moment... sorry to disappoint you on that news.

  Answered 5 years ago by ThatGuyOnBestBuy

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Q: QuestionDoes this pre order take payment immediately or when item ships?

Asked 2 years ago by JJ.

This question was asked about the related product: Sony - PlayStation 5 - DualSense Wireless Controller - Marvel’s Spider-Man 2 Limited Edition

• A:Answer It depends on your bank, but immediately.

  Answered 2 years ago by Carl

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Q: QuestionI purchased the PS 5 digital edition as gift. I want to purchase an extra controller but I only see controllers for the standard PS5 Will the standard controller work with the digital edition or is there a special one for digital? Thank you

Asked 5 years ago by Dogmom.

• A:Answer It will work with either one.

  Answered 5 years ago by Researcher

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Q: QuestionIt says release date is 10/30/2020 and able to pick up on that day, is this accurate?

Asked 5 years ago by Jesse.

• A:Answer Yes. This is confirmed. The accessories for PS5 are released today and available for purchase. I ordered a remote and extra controller for in store pickup. They had both ready to go for me.

  Answered 5 years ago by Movieking90

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Q: QuestionDid they fix the problems with the joy sticks that the other game controlers have where after playing for a while the joy sticks would wear out? You pay a lot of money for game controlers, I would like to see them fix this issue.

Asked 1 year ago by PJKirppa.

This question was asked about the related product: Sony Interactive Entertainment - DualSense Wireless Controller for PS5, PC, Mac & Mobile - Chroma Pearl

• A:Answer Nope, just had my less than 1 year start drifting about 10 months in. Its the new rumble feature. Turn your vibration lower on the controller. I will possibly be buy the 2 year warantee since both of my controllers started drifting before a full year.

  Answered 1 year ago by Madeline

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Q: Questiondoes this controller come with a charger?

Asked 3 years ago by klm.

This question was asked about the related product: Sony Interactive Entertainment - DualSense Wireless Controller for PS5, PC, Mac & Mobile - Gray Camouflage

• A:Answer No

  Answered 3 years ago by AnonymousVerified Purchase

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Q: QuestionDoes geek squad protection cover PS5 controller stick drift?

Asked 3 years ago by Thomas.

This question was asked about the related product: Sony Interactive Entertainment - DualSense Wireless Controller for PS5, PC, Mac & Mobile - Midnight Black

• A:Answer If you have the protection plan, you could literally destroy it, put it in a box and bring it back for a new one. So yes it does.

  Answered 3 years ago by B3NNYVerified Purchase

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Q: QuestionSo when will this actually be available to buy

Asked 3 years ago by Bebop.

This question was asked about the related product: Sony Interactive Entertainment - DualSense Wireless Controller for PS5, PC, Mac & Mobile - Galactic Purple

• A:Answer Looks like it says 2/23 on the listing

  Answered 3 years ago by Anonymous

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Q: QuestionDoes this controller come with a charger?

Asked 4 years ago by Kassie.

This question was asked about the related product: Sony Interactive Entertainment - DualSense Wireless Controller for PS5, PC, Mac & Mobile - Cosmic Red

• A:Answer No, it doesn't.

  Answered 4 years ago by PravinVerified Purchase

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Q: QuestionI was wondering if this charger goes into the wall, and it has slots for 2 controllers to charge at the same time? I saw 2-3 chargers on bestbuy, what are the differences between them? Will this charger work with the controller that came with my ps5?

Asked 2 years ago by Ferf.

• A:Answer Go with the PlayStation docking charger it’s accurate on its charge. It looks good matches your PlayStation 5. Also, you can mod your own docking charger like have it a different color but you have to do it yourself. Other chargers with different brands are not universal. They’re just one color.

  Answered 2 years ago by Ciscothephotographer

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Q: Questiondo it come with an warranty

Asked 2 years ago by Anonymous.

This question was asked about the related product: Sony - PlayStation 5 - DualSense Wireless Controller - Marvel’s Spider-Man 2 Limited Edition

• A:Answer Yes it comes with a one-year warranty.

  Answered 2 years ago by BillH

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Q: QuestionCan my grandson use this controller with an xbox series s?

Asked 4 years ago by BBeep.

This question was asked about the related product: Sony Interactive Entertainment - DualSense Wireless Controller for PS5, PC, Mac & Mobile - Cosmic Red

• A:Answer No this is for Sony PlayStation 5 only.

  Answered 4 years ago by DadinmaVerified Purchase

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Q: QuestionIs this controller compatible with PS4?

Asked 4 years ago by LP.

This question was asked about the related product: Sony Interactive Entertainment - DualSense Wireless Controller for PS5, PC, Mac & Mobile - Starlight Blue

• A:Answer No. This does not work on PS4.

  Answered 4 years ago by Jmita

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Q: QuestionCan I play my PC games using this controller via Bluetooth or wired only?

Asked 4 years ago by Anonymous.

This question was asked about the related product: Sony Interactive Entertainment - DualSense Wireless Controller for PS5, PC, Mac & Mobile - Midnight Black

• A:Answer Yea it’s simple too. Just hold the PlayStation button and share button at the same time until it starts blinking, then connect in your Bluetooth settings

  Answered 4 years ago by Marlly13Verified Purchase

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Q: QuestionDoes it works in a PC with USB cable?

Asked 4 years ago by Juan.

This question was asked about the related product: Sony Interactive Entertainment - DualSense Wireless Controller for PS5, PC, Mac & Mobile - Midnight Black

• A:Answer I bought the PowerA cable and it worked. As long as the cable supports data transfer, it will work.

  Answered 4 years ago by RachieVerified Purchase

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Q: QuestionCan this controller work on the xbox series x?

Asked 5 years ago by Jackson.

• A:Answer Definitely not. Why would you?

  Answered 4 years ago by LatiVerified Purchase

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