Questions & Answers

Q: QuestionWhat is the refresh rate capable on this device?

• A:Answer This device is capable of 60fps.

Q: QuestionDoes this device have haptic feedback?

• A:Answer Yes, this device has haptic feedback in supported games.

Q: QuestionIs it possible to play my PS4 games on this device?

• A:Answer Yes, you can play your PS4 games on this device.

Q: QuestionDoes the device have adaptive triggers?

• A:Answer Yes, the device has adaptive triggers in supported games.

Q: QuestionDoes this player require downloads for PS5 games?

• A:Answer No, this player does not require downloads for select digital PS5 games with PlayStation Plus Premium.

Q: QuestionWhat is the resolution of the screen?

• A:Answer The screen has a 1080p resolution.

Q: QuestionDoes this remote player have rumble vibration?

This question was asked about the related product: Sony Interactive Entertainment - PlayStation Portal Remote Player - White

• A:Answer Yes, this remote player has rumble vibration.

Q: QuestionWhat resolution does the screen support?

This question was asked about the related product: Sony Interactive Entertainment - PlayStation Portal Remote Player - White

• A:Answer The screen supports 1080p resolution.

Q: QuestionIs this PlayStation Portal wireless?

This question was asked about the related product: Sony Interactive Entertainment - PlayStation Portal Remote Player - White

• A:Answer Yes, this PlayStation Portal is wireless.

Q: QuestionAre analog joysticks available on this device?

This question was asked about the related product: Sony Interactive Entertainment - PlayStation Portal Remote Player - White

• A:Answer Yes, analog joysticks are available on this device.

Q: QuestionDoes this device support haptic feedback?

This question was asked about the related product: Sony Interactive Entertainment - PlayStation Portal Remote Player - White

• A:Answer Yes, this device supports haptic feedback in supported games.

Q: QuestionIs a PlayStation Network account required to use this device?

This question was asked about the related product: Sony Interactive Entertainment - PlayStation Portal Remote Player - White

• A:Answer Yes, an account for PlayStation Network is required.

Q: QuestionCan I use a headset with this gaming controller?

This question was asked about the related product: Sony Interactive Entertainment - PlayStation Portal Remote Player - White

• A:Answer Yes, this gaming controller has a headset jack.

Q: QuestionWhen will it restock?

Asked 2 years ago by Anonymous.

This question was asked about the related product: Sony Interactive Entertainment - PlayStation Portal Remote Player - White

• A:Answer when they can stop the bots from buying up the entire stock and reselling online for 2x msrp.

  Answered 2 years ago by Jdiz

  Helpful (50)Unhelpful (5)ReportAnswer this questionShow more answers (5)

Q: QuestionDo you have to have the game disc in the PS5 in order to/while playing on the PlayStation Portal? Or can you play the games on the Portal as long as you have the game installed on the PS5 (without the disc inside the PS5)?

Asked 2 years ago by Beststeveman82.

This question was asked about the related product: Sony Interactive Entertainment - PlayStation Portal Remote Player - White

• A:Answer digital games just have to be installed. games requiring a disc must have disc in the console.

  Answered 2 years ago by ryanb

  Helpful (14)Unhelpful (0)ReportAnswer this questionShow more answers (5)

Q: QuestionThe Portal needs to be connected to the same wifi network as the ps5?

Asked 2 years ago by Eduardo.

This question was asked about the related product: Sony Interactive Entertainment - PlayStation Portal Remote Player - White

• A:Answer To set up and connect, yes. To play, no.

  Answered 2 years ago by EManVerified Purchase

  Helpful (10)Unhelpful (0)ReportAnswer this question

Q: QuestionWondering how this is different than just using your phone or tablet. Tried doing the remote play but never get good connection and this is using my home WiFi. Until they fix the connectivity issues I do t see this being any different.

Asked 2 years ago by Zeus.

This question was asked about the related product: Sony Interactive Entertainment - PlayStation Portal Remote Player - White

• A:Answer Sony controls both sides of the connection. The device doesn’t have any competing background connections that could degrade your experience on a phone.

  Answered 2 years ago by KyBestBuyReviews

  Helpful (7)Unhelpful (2)ReportAnswer this questionShow more answers (5)

Q: QuestionCan a 2nd person that’s logged in on their account on the ps5 use the portal while someone else is logged in & actively using that same ps5?

Asked 2 years ago by Mom4444.

This question was asked about the related product: Sony Interactive Entertainment - PlayStation Portal Remote Player - White

• A:Answer No, this will only remotely stream the same screen that you would see if you were at the console, only 1 user.

  Answered 2 years ago by shawn

  Helpful (4)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionCan I take it on the go like the switch?

Asked 2 years ago by Anonymous.

This question was asked about the related product: Sony Interactive Entertainment - PlayStation Portal Remote Player - White

• A:Answer According to PlayStation, as long as you have a strong wifi signal and have remote play activated on the PS5, you can use it anywhere.

  Answered 2 years ago by Anonymous

  Helpful (16)Unhelpful (4)ReportAnswer this questionShow more answers (5)