“my mic randomly started malfunctioning with no reason. on the phone im only heard if the mic is held by my mouth and im basically screaming. i can hear the other person just fine. how do i fix this?”

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• Hi Alex, We regret to hear about this. Please follow the troubleshooting steps on this link to resolve the issue: https://www.sony.com/electronics/support/wired-headphones-in-ear/mdr-ex14ap/articles/00204483 -Sam

  Answered by SonyListens 5 years ago

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