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Hi Tom, we're sorry to hear that. You may visit this link for your repair options: https://us.esupport.sony.com/support/s/service?language=en_US Also, Replacement parts, accessories, and software for Sony products can be obtained from Sony Parts and Accessories. You may check this link for more information: https://us.esupport.sony.com/support/s/model-accessories?language=en_US&mdl=MDR-XB50AP ~Earl
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