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Ive found with wired headphones you have to have the volume pretty high. Hopefully it is addressed with a firmware uodate.
Sorry, there was a problem. Please try again later.Hi Audio, We're sorry to hear about the low volume issue or there is insufficient volume output from your Walkman. This is definitely not the customer experience we want you to have. Your feedback is extremely important to us and is very much appreciated. Make sure that your portable audio player is running on the latest firmware version. https://www.sony.com/electronics/support/digital-music-players-nw-nwz-a-series/nw-a306/downloads For a low sound or if you cannot increase the volume, please check the following. • The volume level may be too high or too low when you listen to music using an app other than “Music player”. In this case, adjust the volume according to the following procedure. Tap (Setting) on the volume panel, and adjust the volume level for [Media volume]. Then, adjust the volume with the +/– (volume) buttons or the volume dialog. • You cannot adjust the volume with the volume dialog in the following cases. Adjust the volume using the connected device. - When sound is output through a Bluetooth device that is connected to the player. - When sound is output through a USB device that is connected to the player. • If the AVLS (Volume Limit) setting is activated, deactivate it. To do this, swipe the [WALKMAN Home] screen upwards. Tap the menu items in the following order: [Settings] - [Sound]. Tap the [AVLS (volume limit)] switch. If you need further assistance, please contact us. Unfortunately, due to the current Best Buy phishing protocol for your protection, we cannot provide a direct email or phone number for customer support as of now. Please find Sony Electronics' Support information: Go to our support website > click on “Support” > scroll down click on “Contact Support” > click on "Car, Marine, & Portable Audio" and from there you'll see different ways to reach us. Sincerely, Jessie
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