“I have purchased a Playstation - 5 Console – God of War Ragnarök Bundle, but I couldn't redeem code for God of War, it says it is not valid or wrong code, why? I purchased the instrument from US, but I am living in Turkey.”
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As mentioned , you need to contact Sony. Tell them the situation and they might be able to correct it. From the sound of it , it may be a Region Lock issue. Sometimes systems that are bought , like a Ps5 in the US , can not use digital games/DLCs downloaded from another Region. The Ps5 itself will work (Hardware is not region locked) but later DLCs and things from the Ps Store , Digital content, may not (these are Region Locked) .
Sorry, there was a problem. Please try again later.You need to contac Sony by phone to see if they can help you.
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