Questions & Answers

Q: QuestionWhat is the weight of the controller?

• A:Answer The product weight is 0.61 pounds.

Q: QuestionDoes the controller have rumble vibration?

• A:Answer The DualSense wireless controller does have rumble vibration.

Q: QuestionIs the controller compatible with a headset?

• A:Answer The controller does have a headset jack.

Q: QuestionWhat type of battery does the controller use?

• A:Answer The controller uses a Lithium-ion polymer battery.

Q: QuestionCan I charge this controller using USB?

This question was asked about the related product: Sony Interactive Entertainment - DualSense Wireless Controller for PS5, PC, Mac & Mobile - Volcanic Red

• A:Answer Yes, you can charge and play via USB Type-C.

Q: QuestionIs the controller wireless?

This question was asked about the related product: Sony Interactive Entertainment - DualSense Wireless Controller for PS5, PC, Mac & Mobile - Volcanic Red

• A:Answer Yes, the controller is wireless.

Q: QuestionDoes this controller have a headset jack?

This question was asked about the related product: Sony Interactive Entertainment - DualSense Wireless Controller for PS5, PC, Mac & Mobile - Volcanic Red

• A:Answer Yes, this controller has a 3.5mm headset jack.

Q: QuestionDoes this controller have motion sensing technology?

This question was asked about the related product: Sony Interactive Entertainment - DualSense Wireless Controller for PS5, PC, Mac & Mobile - Volcanic Red

• A:Answer Yes, this controller has motion-sensing technology.

Q: QuestionDoes this controller have a share button?

This question was asked about the related product: Sony Interactive Entertainment - DualSense Wireless Controller for PS5, PC, Mac & Mobile - Volcanic Red

• A:Answer Yes, this controller has a share button.

Q: QuestionAre batteries included with this controller?

This question was asked about the related product: Sony Interactive Entertainment - DualSense Wireless Controller for PS5, PC, Mac & Mobile - Volcanic Red

• A:Answer Yes, batteries are included with this controller.

Q: QuestionDoes the controller have rumble vibration?

This question was asked about the related product: Sony Interactive Entertainment - DualSense Wireless Controller for PS5, PC, Mac & Mobile - Volcanic Red

• A:Answer Yes, the controller has rumble vibration.

Q: QuestionDoes the PS5 controller have a manufacturer warranty? Is so, how long? Thx!

Asked 3 years ago by Shelly.

This question was asked about the related product: Sony Interactive Entertainment - DualSense Wireless Controller for PS5, PC, Mac & Mobile - Midnight Black

• A:Answer They have 1 year warranty but you have to ship it back to them on your dime. I had a controller which had terrible stick drift so I sent it in only for Sony to send me a "replacement" controller which got the stick drift issue 2 months later. I reshipped the "replacement" controller back to Sony but they said they wouldn't replace it as it was now past the one year warranty... I was out the $25 for shipping. I am now on the 3rd PS5 controller due to stick drift. Sony needs to take some responsibility for there faulty product and should at least take care of the shipping.

  Answered 2 years ago by Travis

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Q: QuestionWill it work with ps4?

Asked 5 years ago by Kaboom.

This question was asked about the related product: Sony Interactive Entertainment - DualSense Wireless Controller for PS5, PC, Mac & Mobile - White

• A:Answer Sony hasn’t verified if the DualSense works on a PS4 but they have verified that the dualshock 4 will work in the ps5 but you won’t be able to use it when playing a ps5 game.

  Answered 5 years ago by Pholl

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Q: QuestionWill this work with pc

Asked 5 years ago by Anonymous.

This question was asked about the related product: Sony Interactive Entertainment - DualSense Wireless Controller for PS5, PC, Mac & Mobile - White

• A:Answer yes if you are using it for steam games or anything else as long as you have a usb c compatible computer you should be all good

  Answered 5 years ago by trepp

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Q: QuestionCan the controller be charged without the new charging dock station?

Asked 5 years ago by Anonymous.

This question was asked about the related product: Sony Interactive Entertainment - DualSense Wireless Controller for PS5, PC, Mac & Mobile - White

• A:Answer Yes it can

  Answered 5 years ago by Jameson

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Q: QuestionDoes the controller come with a USB or is it completely Bluetooth wireless?

Asked 4 years ago by Nicholvs.

This question was asked about the related product: Sony Interactive Entertainment - DualSense Wireless Controller for PS5, PC, Mac & Mobile - Midnight Black

• A:Answer The only time this needs to be plugged in besides the initial sync is to charge it with a usb c cable. The two new controllers DO NOT COME WITH A CABLE.

  Answered 4 years ago by BridgetP

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Q: Questiondo the ps5 controllers come with a charger cable or connecting cable? if not do the stores have the charging cables that I can buy?

Asked 3 years ago by Anonymous.

This question was asked about the related product: Sony Interactive Entertainment - DualSense Wireless Controller for PS5, PC, Mac & Mobile - Starlight Blue

• A:Answer No, the controller does not come with a cable. Yes, you can buy a USB-C cable you would need to charge/connect the controller from Best Buy or any store that sells USB cables.

  Answered 3 years ago by Wayne

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Q: QuestionIs this compatible with PC/ Steam games?

Asked 4 years ago by DC.

This question was asked about the related product: Sony Interactive Entertainment - DualSense Wireless Controller for PS5, PC, Mac & Mobile - Midnight Black

• A:Answer Yes. You would need a usb a to usb c cable that supports data transfer.

  Answered 4 years ago by RachieVerified Purchase

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Q: QuestionIs the wireless connection infrared (will it work if the console is behind a wood door in my entertainment center)?

Asked 5 years ago by Roderick.

This question was asked about the related product: Sony Interactive Entertainment - DualSense Wireless Controller for PS5, PC, Mac & Mobile - White

• A:Answer I would not recommend putting the PS5 in an enclosed space such as an entertainment center with a closed door. These new consoles are basically PCs and need plenty of ventilation. Both the X and PS5 have great heat dispersement but you’re playing with fire if you put it in such a small space.

  Answered 4 years ago by VaultBoy1974Verified Purchase

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