Questions & Answers
- Model:
- 3006395
- |
- SKU:
- 6492319
Q: QuestionDoes the PS5 controller have a manufacturer warranty? Is so, how long? Thx!
Asked by Shelly.
- A:Answer They have 1 year warranty but you have to ship it back to them on your dime. I had a controller which had terrible stick drift so I sent it in only for Sony to send me a "replacement" controller which got the stick drift issue 2 months later. I reshipped the "replacement" controller back to Sony but they said they wouldn't replace it as it was now past the one year warranty... I was out the $25 for shipping. I am now on the 3rd PS5 controller due to stick drift. Sony needs to take some responsibility for there faulty product and should at least take care of the shipping.
Answered by Travis
Q: QuestionWill it work with ps4?
Asked by Kaboom.
This question was asked about the related product: Sony Interactive Entertainment - DualSense Wireless Controller for PS5, PC, Mac & Mobile - White
- A:Answer Sony hasn’t verified if the DualSense works on a PS4 but they have verified that the dualshock 4 will work in the ps5 but you won’t be able to use it when playing a ps5 game.
Answered by Pholl
Q: QuestionWill this work with pc
Asked by Anonymous.
This question was asked about the related product: Sony Interactive Entertainment - DualSense Wireless Controller for PS5, PC, Mac & Mobile - White
- A:Answer yes if you are using it for steam games or anything else as long as you have a usb c compatible computer you should be all good
Answered by trepp
Q: QuestionCan the controller be charged without the new charging dock station?
Asked by Anonymous.
This question was asked about the related product: Sony Interactive Entertainment - DualSense Wireless Controller for PS5, PC, Mac & Mobile - White
- A:Answer Yes it can
Answered by Jameson
Q: QuestionDoes the controller come with a USB or is it completely Bluetooth wireless?
Asked by Nicholvs.
- A:Answer The only time this needs to be plugged in besides the initial sync is to charge it with a usb c cable. The two new controllers DO NOT COME WITH A CABLE.
Answered by BridgetP
Q: Questiondo the ps5 controllers come with a charger cable or connecting cable? if not do the stores have the charging cables that I can buy?
Asked by Anonymous.
This question was asked about the related product: Sony Interactive Entertainment - DualSense Wireless Controller for PS5, PC, Mac & Mobile - Starlight Blue
- A:Answer No, the controller does not come with a cable. Yes, you can buy a USB-C cable you would need to charge/connect the controller from Best Buy or any store that sells USB cables.
Answered by Wayne
Q: QuestionIs this compatible with PC/ Steam games?
Asked by DC.
- A:Answer Yes. You would need a usb a to usb c cable that supports data transfer.
Answered by Rachie
Q: QuestionIs the wireless connection infrared (will it work if the console is behind a wood door in my entertainment center)?
Asked by Roderick.
This question was asked about the related product: Sony Interactive Entertainment - DualSense Wireless Controller for PS5, PC, Mac & Mobile - White
- A:Answer I would not recommend putting the PS5 in an enclosed space such as an entertainment center with a closed door. These new consoles are basically PCs and need plenty of ventilation. Both the X and PS5 have great heat dispersement but you’re playing with fire if you put it in such a small space.
Answered by VaultBoy1974
Q: QuestionCan I pair this controller via Bluetooth with a Mac? Will it work with steam or an emulator on MacOS?
Asked by Hiya.
This question was asked about the related product: Sony Interactive Entertainment - DualSense Wireless Controller for PS5, PC, Mac & Mobile - White
- A:Answer Yes it will work on mac and steam.
Answered by Anonymous
Q: QuestionWhy does the release date say the 18th when other places are saying it is June 11th?
Asked by Jay.
This question was asked about the related product: Sony Interactive Entertainment - DualSense Wireless Controller for PS5, PC, Mac & Mobile - Cosmic Red
- A:Answer Its different for every store here its the 18th gamestop is the 1th and target it the 25th
Answered by Akagi
Q: QuestionDo these new controllers have less incidence of Drift ?
Asked by Alex.
- A:Answer They will be using the exact same components in this controller as they will any other Dualsense, or modern analog stick controller. The rate of "stick drift" will vary per manufacturing tolerances and how the product is used and cared for, or not cared for. Your mileage may vary, in other words. They have warranties for a reason.
Answered by Steve
Q: QuestionOn Playstation's website, it says the release date for this controller is 6/11/2021, but on Best Buy, it says 6/18/2021. Why does it take an extra week for Best Buy?
Asked by Matthew.
- A:Answer It’s says 6/18 for all retailers. This was probably a decision by Sony to release a full week before 3rd party retailers on their website to drive business to themselves.
Answered by Ratedmoney
Q: QuestionDoes it come in black
Asked by Zeke.
This question was asked about the related product: Sony Interactive Entertainment - DualSense Wireless Controller for PS5, PC, Mac & Mobile - White
- A:Answer sadly no, right now it is mostly white at the moment... sorry to disappoint you on that news.
Answered by ThatGuyOnBestBuy
Q: QuestionDoes this pre order take payment immediately or when item ships?
Asked by JJ.
This question was asked about the related product: Sony - PlayStation 5 - DualSense Wireless Controller - Marvel’s Spider-Man 2 Limited Edition
- A:Answer It depends on your bank, but immediately.
Answered by Carl
Q: QuestionI purchased the PS 5 digital edition as gift. I want to purchase an extra controller but I only see controllers for the standard PS5 Will the standard controller work with the digital edition or is there a special one for digital? Thank you
Asked by Dogmom.
This question was asked about the related product: Sony Interactive Entertainment - DualSense Wireless Controller for PS5, PC, Mac & Mobile - White
- A:Answer It will work with either one.
Answered by Researcher
Q: QuestionIt says release date is 10/30/2020 and able to pick up on that day, is this accurate?
Asked by Jesse.
This question was asked about the related product: Sony Interactive Entertainment - DualSense Wireless Controller for PS5, PC, Mac & Mobile - White
- A:Answer Yes. This is confirmed. The accessories for PS5 are released today and available for purchase. I ordered a remote and extra controller for in store pickup. They had both ready to go for me.
Answered by Movieking90
Q: Questiondoes this controller come with a charger?
Asked by klm.
This question was asked about the related product: Sony Interactive Entertainment - DualSense Wireless Controller for PS5, PC, Mac & Mobile - Gray Camouflage
- A:Answer No
Answered by Anonymous
Q: QuestionDoes geek squad protection cover PS5 controller stick drift?
Asked by Thomas.
- A:Answer If you have the protection plan, you could literally destroy it, put it in a box and bring it back for a new one. So yes it does.
Answered by B3NNY
Q: QuestionSo when will this actually be available to buy
Asked by Bebop.
This question was asked about the related product: Sony Interactive Entertainment - DualSense Wireless Controller for PS5, PC, Mac & Mobile - Galactic Purple
- A:Answer Looks like it says 2/23 on the listing
Answered by Anonymous
Q: QuestionDoes this controller come with a charger?
Asked by Kassie.
This question was asked about the related product: Sony Interactive Entertainment - DualSense Wireless Controller for PS5, PC, Mac & Mobile - Cosmic Red
- A:Answer No, it doesn't.
Answered by Pravin
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