“My speakers keep cutting in and out. The are not far from my iPad.”

1-2 of 2 Answers

• If you’re more than 100ft away, that’s your problem. If it’s going through more than one wall, that’s your problem. Otherwise, I recommend taking it back.

  Answered by Brandon 6 years ago

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• Hi, Brian! You may consider the suggestions from this link to isolate this issue: https://helpguide.sony.net/speaker/srs-xb12/v1/en/contents/TP0002133462.html If you are unable to resolve your concern, please email us at [email protected] with the following details: Name: BestBuy Username: Model Number: Issue: Telephone Number: Sincerely, Vincent Sony Social Support

  Answered by SonyListens 6 years ago

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