“Why won't the speaker connect to my iPad it won't work it's a new speaker”
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Hi, Michael! We regret to hear about what happened. Please make sure to follow the steps on this link: https://helpguide.sony.net/speaker/srs-xb21/v1/en/contents/TP0001599367.html You may also use the troubleshooting steps on this link to help isolate the issue: https://helpguide.sony.net/speaker/srs-xb21/v1/en/contents/TP0001599383.html ~Ralph
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