Questions & Answers

Q: QuestionHow do u pair speaker

Asked 6 years ago by Rickishere.

• A:Answer It is really simple to pair it to a Bluetooth device. The instructions that come with it are very straightforward.

  Answered 6 years ago by Bubba911Verified Purchase

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Q: QuestionIs this compatible with I pad? I can’t connect

Asked 6 years ago by Sandi.

• A:Answer It is compatible with every Bluetooth device's. My friend has it connected to his apple device. Download the app may be that's the missing part.

  Answered 6 years ago by AlexVerified Purchase

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Q: QuestionHow do I connect to a Motorola Moto e5

Asked 6 years ago by Yooooo.

• A:Answer For moto e5 and any other phone always have to check settings - Bluetooth -

  Answered 6 years ago by Rashed88Verified Purchase

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Q: Questioncan I sync with a computer and how?

Asked 6 years ago by daveo.

• A:Answer Hi daveo, Yes, it can be connected to a computer. Kindly refer to these links for more information: https://helpguide.sony.net/speaker/srs-xb31/v1/en/contents/TP0001604363.html https://helpguide.sony.net/speaker/srs-xb31/v1/en/contents/TP0001618238.html Regards, ~Ralph

  Answered 6 years ago by SonyListens

  
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Q: QuestionI’m having a hard time charging this speaker I just bought what charger port to use I do not have a computer. Please help

Asked 6 years ago by Sashac.

• A:Answer Turn on your the. Bluetooth on your phone.. and turn on your power button on the speaker look for the connection where your internet connection is it will pick up the speaker ., keep it close to your phone and it will connect., very easy your readily listen to your mu

  Answered 6 years ago by 4RunnerVerified Purchase

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Q: QuestionWat does the light do besides flash r there modes or anything like that

Asked 6 years ago by Anonymous.

• A:Answer No, there are no modes, other than on or off. The light flashes to the music.

  Answered 6 years ago by CommunityAnswer

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Q: QuestionHow do I connect the Sony XB31 to my google smart speaker to play Pandora?

Asked 6 years ago by Craiger.

• A:Answer Easy Control, Superior Voice Pick Up and Simple WIFI Setup. Buy Today.

  Answered 6 years ago by JackyVerified Purchase

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Q: QuestionHow many watts does it produce.

Asked 6 years ago by Denny.

• A:Answer The speaker at max vol is 30 watts but the bass is improved by the passive radiators which when the powers speakers move the non powers passive radiators move to make bass

  Answered 6 years ago by Darbstar

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Q: Questioncan you sync this speaker with Echo button, i.e. Alexa?

Asked 6 years ago by chuck.

• A:Answer Yes, you can. I have paired this both with my Amazon Echo Dot and my Google Home Mini with no problems.

  Answered 6 years ago by JonC

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Q: QuestionHow do I connect the blue tooth with my Samsung phone?

Asked 6 years ago by Anonymous.

• A:Answer Download the app and pair it via NFC. I did it like that to get maximum benefit of the speaker.

  Answered 6 years ago by AlexVerified Purchase

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Q: QuestionHow many watts? What's the power rating?

Asked 6 years ago by TEESLICE1.

• A:Answer Hi TEESLICE1, It is rated 6 watts per channel minimum RMS power at stereo mode. For more information, kindly check on this (Specifications/Amplifier section): https://www.sony.com/electronics/support/res/manuals/4734/ed61675070eff6e0a02e1fc3140ad783/47340391M.pdf ~Ralph

  Answered 6 years ago by SonyListens

  
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Q: QuestionI have a new speaker. It’s been plugged in for about 5 hrs and I cannot get it to turn on... Am I missing something?

Asked 6 years ago by JustRay.

• A:Answer Press the power button on top and a small light should come on. If not, take it back to the store for another. Something is wrong with it.

  Answered 6 years ago by ZeekerVerified Purchase

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Q: Questioncan you play music off of USB?

Asked 6 years ago by jim.

• A:Answer No, the USB port is only for output, such as charging a mobile device or whatever you may want to charge through usb. It only will play music through aux or Bluetooth.

  Answered 6 years ago by WheatheadVerified Purchase

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Q: QuestionCan it be connected with my Google smart speaker to play Pandora stations?

Asked 6 years ago by Craiger.

• A:Answer It does not have the functionality for that. What you have to do for any “dumb” Bluetooth speaker is to go through the app. Then you can choose to play it externally through another speaker. Downside is, it is only for playback, you cannot use the microphone on it

  Answered 6 years ago by BobbyVerified Purchase

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Q: QuestionTo charge the battery, what connector do we need to plug into the speaker to connect to the charger

Asked 6 years ago by jimmy.

• A:Answer Hi jimmy, it is supplied with a micro-USB cable for charging. You may refer to this link for more information: https://helpguide.sony.net/speaker/srs-xb31/v1/en/contents/TP0001602892.html?search=charging ~Ralph

  Answered 6 years ago by SonyListens

  
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Q: Questionusing usb to cord do i plug into computer? or an iphone ac adapter? It says 1.5 A but iphone adapter is 5v 8A

Asked 6 years ago by dunc.

• A:Answer If you mean to charge the speaker, it won’t matter what the amp is for the adapter, the speaker with only charge so fast through micro usb. If your referring to the USB port on the speaker, it is only an output port meaning that you can plug in a cable to charge your phone or such from your speaker. Hope that helps.

  Answered 6 years ago by WheatheadVerified Purchase

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Q: QuestionIs a remote control app for power on/off for the srs-xb31?

Asked 6 years ago by BigT.

This question was asked about the related product: Sony - SRS-XB31 Portable Bluetooth Speaker - White

• A:Answer Yes there is an app, you can get it from either the play store app if you use an android device, if using an apple device I don't know

  Answered 6 years ago by Hernandez

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Q: Questionwhat are the dimensions?

Asked 6 years ago by jack.

• A:Answer Hello jack, here are the approximated dimensions of the unit, it's 231 mm × 87 mm × 81 mm. For reference, please refer to the link below: https://www.sony.com/electronics/support/res/manuals/4734/ed61675070eff6e0a02e1fc3140ad783/47340391M.pdf Regards, _Bob

  Answered 6 years ago by SonyListens

  
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Q: QuestionIs it possible to turn off the light bars?? That flash along with the music??

Asked 6 years ago by Rich.

• A:Answer Yes you have to download the Sony music center app, in the settings, illumination, lights off. That’s the only way to do it that I know of so far.

  Answered 6 years ago by WheatheadVerified Purchase

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