“I have a new speaker. It’s been plugged in for about 5 hrs and I cannot get it to turn on... Am I missing something?”

1-2 of 2 Answers

• Press the power button on top and a small light should come on. If not, take it back to the store for another. Something is wrong with it.

  Answered by Zeeker 6 years ago

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• Hi JustRay, Make sure you are charging the speaker the right way: https://helpguide.sony.net/speaker/srs-xb31/v1/en/contents/TP0001602892.html If still unresolved, you may reset the speaker by pushing the RESET button of the speaker: https://helpguide.sony.net/speaker/srs-xb31/v1/en/contents/TP0001599386.html Regards, Vincent

  Answered by SonyListens 6 years ago

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