“My iPad will connect and then disconnect from the speaker. The first time I used it, the speaker worked great and connected great. Now it wont stay connected”
Answer This Question
1-1 of 1 Answer
Hi Robert, We're sorry to hear you're having a connection issue with your XB33. We have some troubleshooting steps that we want you to try to isolate the problem. Please refer to the link below for instructions: https://www.sony.com/electronics/support/portable-speakers-srs-series/srs-xb33/articles/00191760 If this does not help, please email us at [email protected] with the following details: Name: BestBuy Username: Model Number: Issue: Telephone Number: Sincerely, Romeo Sony Social Support
Sorry, there was a problem. Please try again later.