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Hi Todd, We're sorry to hear that you're having an issue with your receiver. We'd like help you troubleshoot your problem and turn your experience around. May we also contact you to help and get more information? If so, please email the below information to [email protected]. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication. Full Name: BBY Username: Telephone Number: We are sorry for the inconvenience and hope to speak to you to resolve this matter. Sincerely,
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