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You should get sound at level 1 initially from the center speaker and subwoofer. The other speakers enhance with the surround sounds which you will need to turn volume up higher to experience the full affect. Make sure you have the speaker wires connected (small pull to see if they don’t move) and use an optical cable to connect from stereo to the TV.
Sorry, there was a problem. Please try again later.Hi John, We do apologize for the inconvenience. Now depending on your source (DVD/BR-DVD/Streaming device), the output sound may not be audible. In this case, to isolate the issue check the speaker wires or rewire them if possible. If you need further assistance, we encourage you to make use of our many online resources to help with questions regarding your Sony product. https://www.sony.com/electronics/support (Sony Support website) https://us.esupport.sony.com/support/s/support-contact?language=en_US (Chat support) Regards, David
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