““I recently bought this Sony STR-DH790 but I'm having issues with Fire Stick 4K plug on one of the HDMI ports. There is no display . Is this receiver not compatible with Amazon Fire stick 4k? i am using media box port there is no display :(”
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I have an amazon firestick connected to my receiver, it works fine. - make sure the firestick is on - Try plugging your firestick on other hdmi port If none is resolved, bring it back to Best Buy
Sorry, there was a problem. Please try again later.Hi Jv, We're sorry to hear you're having an issue with your receiver. This AV receiver supports 4K HDR/Dolby Vision compatibility with HDCP 2.2 support. Make sure you're using a high-speed HDMI cable and correct picture settings. We recommend connecting the firestick to your TV in order to have the 4K picture. Ref: https://helpguide.sony.net/ha/strdh79/v1/en/contents/TP0001553102.html?search=4K If this does not help, please email us at [email protected] with the following details: Name: Username: Model Number: Issue: Telephone Number: Sincerely, Erin
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