Won’t power on null

Hi Rick, We are sorry to hear what happen. Is there a light on the front panel when you turn on the AV receiver? Power reset the unit, simply unplug the unit and wait 1-2 minutes then plug the device back in and power on. We also recommend connecting the AV receiver directly to wall outlet. If the unit still has no power, contact our chat support for further assistance. https://us.esupport.sony.com/support/s/support-contact Regards, David

“Won’t power on”

Asked by Rick 5 years ago

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Sony - STRDH790- 7.2-Ch. with Dolby Atmos & Dolby Vision 4K Ultra HD HDR A/V Home Theater Receiver - Black-Front_Standard

1-1 of 1 Answer

Hi Rick, We are sorry to hear what happen. Is there a light on the front panel when you turn on the AV receiver? Power reset the unit, simply unplug the unit and wait 1-2 minutes then plug the device back in and power on. We also recommend connecting the AV receiver directly to wall outlet. If the unit still has no power, contact our chat support for further assistance. https://us.esupport.sony.com/support/s/support-contact Regards, David
Answered by SonyListens 5 years ago
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