“i have sony 4k above mention . when i play the blue ray rent redbox movies the blue label will work and then i use the black label movie does not kick on it says no disc on th e monitor! i brought this thing 2 years ago and no way it could gone bad.”
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If you can, go into the setup menu and scroll all the way down to the reset page, follow the instructions and do a complete factory reset. That might do it. Also, check to see if you have the latest software. Good luck.
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