A:AnswerIt may be a defective one I didn't/don't have any problem with mine. Make sure you are using the remote control correctly, pushing the right buttons. The middle button is the play/select button.
A:AnswerHi, there! Yes, this unit will play movies/videos from a USB flash drive. For the lists of playable file format, please refer to this link: https://docs.sony.com/release//Manual_4579663141.pdf (page 35) -Sam
A:AnswerWithout a remote the only options available are to switch the player on and off. You may have to obtain a universal remote that will work so that pausing. etc of the player can be possible. The manufacturer would be the best to advise you.