Trouble connecting to the internet. null

Hello Cookie, In order to help I need additional information. Please tell me how you went about hooking it up and what happens when you turn it on. What does your screen show? Do you have any problems with your internet connection on your other devices? Have you contacted your internet provider? I know how frustrating it is to have a new device that does not work as expected. I will help in any way I can. NDDonna

Hi Cookie, Please check the troubleshooting steps in the link below. https://us.en.kb.sony.com/app/answers/detail/a_id/75355/p/47329,47564,95997/c/65,66/kw/internet Thanks, >Joffrey

“Trouble connecting to the internet.”

Asked by Cookie 8 years ago

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Sony - Streaming Audio Wi-Fi Built-In Blu-ray Player - Black-Front_Standard

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Hello Cookie, In order to help I need additional information. Please tell me how you went about hooking it up and what happens when you turn it on. What does your screen show? Do you have any problems with your internet connection on your other devices? Have you contacted your internet provider? I know how frustrating it is to have a new device that does not work as expected. I will help in any way I can. NDDonna
Answered by NDDonna 8 years ago
Sorry, there was a problem. Please try again later.
Hi Cookie, Please check the troubleshooting steps in the link below. https://us.en.kb.sony.com/app/answers/detail/a_id/75355/p/47329,47564,95997/c/65,66/kw/internet Thanks, >Joffrey
Answered by SonyListens 8 years ago
Sorry, there was a problem. Please try again later.