Questions & Answers

Q: QuestionThe HuLu app is not coming out on my home screen. Do I have to download it? Or how can I find it?

Asked 6 years ago by Brenda.

• A:Answer Hi, Brenda! Unfortunately, the Hulu app has been discontinued on this unit. Beginning on August 14, 2019, the Hulu app will no longer be available on certain U.S. Blu-Ray Disc player models, due to the fact that the app will no longer be supported by Hulu on those models. We appreciate your understanding and apologize for any inconvenience this may cause. Please refer to this link for the lists of affected models: https://www.sony.com/electronics/support/home-video-blu-ray-disc-players-recorders/bdp-s3700/articles/00228486 -Sam

  Answered 6 years ago by SonyListens

  
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Q: QuestionWill this device support Netflix? Sony brp

Asked 6 years ago by Lulietunes.

• A:Answer Yes it definitely does. There is actually a Netflix button on the remote.

  Answered 6 years ago by MunchkinVerified Purchase

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Q: QuestionCan I play Disney+ on sony dvd player modelBDP-S3700

Asked 6 years ago by Anonymous.

• A:Answer Yes.

  Answered 6 years ago by SkylarkVerified Purchase

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Q: QuestionCan the DVD player pair with a wireless headset?

Asked 6 years ago by Lucy.

• A:Answer Yes it can.

  Answered 6 years ago by SkylarkVerified Purchase

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Q: QuestionDo I need to buy any additional cords?

Asked 6 years ago by Jbag.

• A:Answer you need to furnish an HDMI cable and optical cable if you use it. Unit comes with power cable.

  Answered 6 years ago by dfwmhk

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Q: QuestionHow does this player connect to a Vizio M-Series TV?

Asked 6 years ago by Anonymous.

• A:Answer Hi, Your TV must have an HDMI port to connect the player. Regards, Erin

  Answered 6 years ago by SonyListens

  
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Q: QuestionAll of our tv's are Smart TV's. I just use all my apps through the tv right? Is there any advantage to use apps through the dvd player?

Asked 6 years ago by Lucy.

• A:Answer Hi, Lucy! The only advantage of using the apps on the player is that some of the apps on the player might not be available on your TV. But, other than that, all the apps should be similar. -Sam

  Answered 6 years ago by SonyListens

  
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Q: QuestionDoes this have or have ability to download the my spectrum app

Asked 6 years ago by Shaun.

• A:Answer Hi, Shaun! Unfortunately, you can only use the apps that are pre-installed to this unit. -Sam

  Answered 6 years ago by SonyListens

  
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Q: QuestionCan I play 128gb usb flash card videos on usb slot?

Asked 6 years ago by Anonymous.

• A:Answer Hi! Yes, provided that the video format is supported by the unit. You may refer to page 35 of this link: https://www.sony.com/electronics/support/res/manuals/4579/f2b13b14d596d6574a73a689b5d4b0dc/45796631M.pdf ~Ralph

  Answered 6 years ago by SonyListens

  
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Q: Questiondoes it have a light indication the power is on? Our last one did not and we hated it

Asked 6 years ago by dwade.

• A:Answer Hi, dwade! Good news! Yes, there is a light indicator right above the power button that lights up when the player is turned on. -Sam

  Answered 6 years ago by SonyListens

  
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Q: QuestionCan I hook up to a hotspot off my phone

Asked 6 years ago by Anonymous.

• A:Answer Hi, Customer! We don't recommend using a data hotspot for internet connection. We recommend using a wired or wireless LAN connection. For details, see page 15. https://www.sony.com/electronics/support/res/manuals/4579/f2b13b14d596d6574a73a689b5d4b0dc/45796631M.pdf Regards, David

  Answered 6 years ago by SonyListens

  
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Q: QuestionIs it’s adapter able to handle 220/240 volts

Asked 6 years ago by Deo.

• A:Answer Hi, Deo! No, this Blu-ray player supports 120 V AC, 60 Hz only. See page 33 for more technical specifications. https://www.sony.com/electronics/support/res/manuals/4579/f2b13b14d596d6574a73a689b5d4b0dc/45796631M.pdf Happy to help, David

  Answered 6 years ago by SonyListens

  
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Q: QuestionDoes this play regular DVDs?

Asked 6 years ago by Jet.

• A:Answer Hi, Jet! Yes. The player can play regular DVDs. Regards, Erin

  Answered 6 years ago by SonyListens

  
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Q: QuestionCan the Disney + app be downloaded to this Sony device?

Asked 6 years ago by Donnie.

• A:Answer Hi, Donnie! We're sorry but no. The Disney+ app is only available for Android TV and isn't supported on the Blu-ray player. Regards, Erin

  Answered 6 years ago by SonyListens

  
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Q: QuestionDoes this connect to internet wireless or by ethernet cable

Asked 6 years ago by mo.

• A:Answer Hi, mo! The unit supports both wireless (Wi-Fi) and wired (LAN cable) connection. ~Ralph

  Answered 6 years ago by SonyListens

  
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Q: Questionprogram remote for bdp- 3700

Asked 6 years ago by chas.

Q: QuestionDoes this have the Disney+ app and if not do any bluray players have the Disney + app?

Asked 6 years ago by Anonymous.

• A:Answer Hi! Currently, there is no plan to add Disney+ application to Blu-ray players. ~Ralph

  Answered 6 years ago by SonyListens

  
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Q: QuestionDoes this device come with netflix ?

Asked 6 years ago by thistle.

• A:Answer Hi, thistle! Great news! The unit already comes with the Netflix app. ~Ralph

  Answered 6 years ago by SonyListens

  
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Q: QuestionWill it play regular DVDs and blu-ray?

Asked 6 years ago by Anonymous.

• A:Answer Hi! Great news! The unit will play DVD (Region 1) and Blu-ray (Region A) discs. ~Ralph

  Answered 6 years ago by SonyListens

  
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