Early Black Friday Deals & DoorbustersEnds Nov. 8.Shop now

Main Content

Questions & Answers

Page Showing 21-40 of 111 questions
  • QuestionHello, does this item include a 4k compatible HDMI cord in the box?

    Asked by Zach.

    • Answer Thank you for contacting Sony, Zach. Yes, the UBP-X700/U does include High Speed HDMI Cable (supporting 18 Gbps bandwidth) as a supplied accessory in the box. We appreciate your interest in Sony products. Should you require any further assistance, please don't hesitate to reach out for support here: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=bd Best regards, Gus, Sony North America Customer Support

      Answered by SonyListens

  • QuestionDoes this player support BD Live?

    Asked by Dale.

    • Answer Hi Dale, Yes, the Sony UBP-X700U 4K Ultra HD Blu-ray player does support BD-Live. It is a Blu-ray Profile 2.0 player, which means it can access the interactive, internet-based bonus content available on compatible Blu-ray Discs when connected to your home network. Thank you for considering Sony! Regards, Dominick

      Answered by SonyListens

  • QuestionHi, Im trying to bring one to China for my parents. They basically use it as a disc player. CDs, DVDs. Is the power cable seperated with the machine itself? Also can I use its playing function with out connecting to network?

    Asked by Shaotong.

    • Answer Hi Shaotong, The UBP-X700 4K Ultra HD Blu-ray Player is supplied with a detachable AC power cord that connects to an external AC adaptor, which then connects to the player's DC IN 12 V jack. For disc playback (CDs and DVDs), network connection is not required to use the core playing functions. However, please be aware that standard U.S. models of this player are typically Region 1 for DVD and Region A for Blu-ray, and discs purchased in Mainland China are usually coded Region 6 for DVD and Region C for Blu-ray. A region code mismatch will prevent disc playback unless the discs are Region Free. Thanks for choosing Sony. Best regards, Eliab

      Answered by SonyListens

  • QuestionCan you use blue tooth headphones on this or any other player? I never see this mentioned but thought this technology is everywhere now. Thank you.

    Asked by Mikey.

    • Answer Hello Mikey, Thank you for choosing Sony! We appreciate your question and are happy to assist. The Sony UBPX700U Blu-ray player does not have built-in Bluetooth for audio output to headphones or speakers. The best option is to connect your Bluetooth headphones directly to your TV, as the audio from the UBPX700U is transmitted to the TV via HDMI. This way, you can enjoy wireless audio through your headphones. For more details about the specifications, please visit: https://www.sony.com/electronics/support/home-video-blu-ray-disc-players-recorders/ubp-x700/specifications Best regards, -Fred

      Answered by SonyListens

  • QuestionCan DVD players be mounted sideways (vertical)? I don't have room to mounted horizontally

    Asked by Eddymorell.

    • Answer Can only do horizontal with tray. It is not a slot

      Answered by wansony

  • QuestionDoes this play region 2 dvds ?

    Asked by Dah.

    • Answer Thanks for contacting Sony, Dah. The UBP-X700U Blu-ray player is designed to play DVDs that are Region 1. Unfortunately, it will not play DVDs from other regions, such as Region 2. Region codes are a standard feature on many Blu-ray and DVD players, and discs must match the region of the player. If you're looking to watch a Region 2 DVD, you would need a player that is compatible with that region. You can find detailed information here: https://www.sony.com/electronics/support/articles/00022799 We appreciate your interest in Sony products, if you need further assistance, don't hesitate and reach us for support! You can find contact options on the link below: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=tv Best regards, Gus, Sony North America Customer Support

      Answered by SonyListens

  • QuestionIs this 4k ultra hd blu-ray dvd player region locked?

    Asked by RegionFree.

    • Answer Hi RegionFree, Thank you for your question! The Sony - UBPX700U Blu-ray player is manufactured with specific region codes to ensure disc compatibility. Units sold in the U.S. and Canada are designated as Region A, which means they are designed to play Blu-ray discs coded for Region A (Covering North America, South America, U.S. Territories, Japan, South Korea, Taiwan, and other areas of Southeast Asia). We recommend confirming the region code on any disc you'd like to play to make sure it will be compatible with this player. We hope you find this information helpful, and thank you for considering Sony products! Best regards, Dominick

      Answered by SonyListens

  • QuestionIs it 110/220v and region free

    Asked by Malili.

    • Answer Hi Malili, Standard 4K Ultra HD Blu-ray discs are region-free by specification, meaning a 4K disc purchased anywhere in the world will play on a standard UBP-X700U player. However, standard definition DVDs and regular Blu-ray discs (as well as standard companion discs often bundled in 4K packages) remain strictly region-locked. About power, we can confirm that the UBP-X700U model utilizes an external AC adaptor rated exclusively for standard regional household power (120V, 60Hz). It is not a multi-voltage (110V-240V) device. Thanks for choosing Sony. Best regards, Eliab

      Answered by SonyListens

  • QuestionDoes it upscale and play SACD'S

    Asked by Anonymous.

    • Answer Yes

      Answered by BRETTR

  • QuestionDoes this come with a 4k HDMI cable?

    Asked by Dylo.

    • Answer Yes

      Answered by Ghill473

  • QuestionCan I play 3D movies in 3D?

    Asked by MichaelC.

    • Answer I don’t have any 3-D videos but I believe I remember seeing that it does play them.

      Answered by Ghill473

  • QuestionDoes this player play 3D movies?

    Asked by Spursfan3318.

    • Answer Hi Angie, Yes, the Sony UBPX700U 4K Ultra HD Blu-ray Player supports 3D movie playback, providing an immersive viewing experience. Thanks for choosing Sony. Best regards, Eliab

      Answered by SonyListens

  • QuestionDoes it have a remote?

    Asked by Siggy.

    • Answer Yes

      Answered by Ghill473

  • Questioncan this work with a LG TV with a hdmi port?

    Asked by Saffron.

    • Answer Yes

      Answered by Ghill473

  • QuestionDoes this unit play Blue Ray Audio discs?

    Asked by DK.

    • Answer Hi DK! Thank you for your question, we are happy to assist you today! Yes, the Sony UBP-X700U will play Blu-ray Audio discs. This player is designed to be a universal machine, which means it can handle almost any type of disc you put into it. It is built to read the high quality sound data on those special audio discs perfectly. To see the complete list of compatible discs, you can check out page 28 of the user manual right here at this link: https://www.sony.com/electronics/support/res/manuals/5045/33f93cdc6f99772031d6f8b2f8c6e208/50458691M.pdf We appreciate you considering Sony for your next purchase! Best regards, Estefany

      Answered by SonyListens

  • QuestionIs this DVD player zone free ?

    Asked by Sandrine.

    • Answer Thank you for contacting Sony, Sandrine. No, the UBP-X700u is not region-free. We appreciate your interest in Sony products. Should you require any further assistance, please don't hesitate to reach out for support here: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=bd Best regards, Gus, Sony North America Customer Support

      Answered by SonyListens

  • QuestionDoes the UBPX700U play blue ray and other disks better than PlayStation 5?

    Asked by Johnny.

    • Answer Yes, it has dolby vision and outputs atmos sound mixes better also makes wy less noise

      Answered by TimH

  • QuestionIs this region free?

    Asked by Brain.

    • Answer Yes for 4K BluRays at least, as those are region free by nature. Havent tried any normal 1080 international blurays yet, those might not work.

      Answered by TimH

  • QuestionDoes it support SACD?

    Asked by Anonymous.

    • Answer Hi there, Thank you for your question! Yes, the Sony UBP-X700U supports Super Audio CD (SACD) playback, along with several other CD formats including CD-DA (Music CD), CD-ROM, and CD-R/CD-RW discs. We really appreciate your interest in Sony! Regards, Dominick

      Answered by SonyListens

  • QuestionDoes this unit display a counter that shows how far along in the movie you are?

    Asked by Maggie.

    • Answer Thank you for contacting Sony, Maggie. Yes, it does! You can press the Display button on your remote while playing a movie, and an on-screen banner will pop up showing you the exact elapsed time and how much time is left. We appreciate your interest in Sony products. Should you require any further assistance, please don't hesitate to reach out for support here: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=bd Best regards, Gus, Sony North America Customer Support

      Answered by SonyListens