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Because you need to return it and get your money back or exchange it sometimes you don’t even have to return the item lol because mine doesn’t do that..
Sorry, there was a problem. Please try again later.Hi Jeff, Thanks for bringing this to our attention and we are sorry for the inconvenience. This is not a malfunction. The system enters standby mode automatically in about 15 minutes when there is no operation or audio signal output. Please try to follow the troubleshooting steps on the link below to help solve the issue: https://www.sony.com/electronics/support/res/manuals/4735/3ce14310a60b8e237c02440d9a8637e2/47358511M.pdf, see page 51. Happy to help, Jess
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