Questions & Answers

1-10 of 22 Questions
  • Question
    How long does the battery last in a continous use?   (2 Answers)

    By Annie September 13, 2016.

    Answers
    • Best 
      Answer

      The headphones have a battery life up to 12 hours.

      By CommunityAnswer September 13, 2016.

    • Question
      Can this product be used in salt water? What is the guarantee?   (2 Answers)

      By junior April 30, 2016.

      Answers
      • Best 
        Answer

        Hi junior, Yes it can. This Walkman can be use with fresh water, tap water, perspiration, pool water and salt water. You may check the full specifications of this Walkman in the link below. https://docs.sony.com/release//Help_4580541111.pdf Thanks, >Joffrey

        By SonyListens October 31, 2016.

      • Question
        hi, can the whole audio bible be downloaded to this player?   (1 Answer)

        By leeradio August 31, 2017.

        Answers
        • Answer

          Hi, leeradio, That depends on the size of the whole audio bible. This unit has 4GB storage memory. For other details, please visit this page: https://docs.sony.com/release//specs/NWWS413BM_mksp.pdf. Thanks! -Vincent

          By SonyListens September 1, 2017.

        • Question
          Can I put my spotify tunes on this device?   (2 Answers)

          By shalomar July 25, 2017.

          Answers
          • Answer

            Hi shalomar, No, this unit doesn't support Spotify. Thanks! ^Ron

            By SonyListens July 25, 2017.

          • Question
            Can the ambient noise feature be turned off and on? I would also like to use them on a plane, do they have active noise canceling?   (2 Answers)

            By T July 21, 2017.

            Answers
            • Answer

              Yes the ambient noise can be turned on and off. There is a button the left side headphone to do so. To my knowledge they are not noise canceling, but if you use the earbuds that fit accordingly to your ears you really can’t hear anything but your music, which is why they added two microphones for the ambient noise feature.

              By Nicolasadventure July 22, 2017.

              • Verified Purchaser
              • My Best Buy® Member
          • Question
            Can we play Podcast and audible's audiobook? if yes, if possible, pls send link to instructions. Thx   (2 Answers)

            By LeLoBan January 22, 2017.

            Answers
            • Answer

              Fortunately, NO!

              By DJSTD September 1, 2017.

              • Verified Purchaser
              • My Best Buy® Member
          • Question
            CAN I USE MY MUSIC OR MUST PAY THE MUSIC EVERY SONG?   (2 Answers)

            By PERSEVERANTE December 6, 2016.

            Answers
            • Answer

              Hi PERSEVERANTE, Yes, you can transfer your music to this walkman. Check these links for more details: https://docs.sony.com/release//specs/NWWS413BM_mksp.pdf http://helpguide.sony.net/dmp/nwws410/v1/en/cover/level3_16.html. Regards, Vincent

              By SonyListens December 7, 2016.

            • Question
              Does it work with MS windows 10? My last did not   (2 Answers)

              By TDS December 4, 2016.

              Answers
              • Answer

                Apparently it does.

                By DJSTD September 1, 2017.

                • Verified Purchaser
                • My Best Buy® Member
            • Question
              I have very sensitive ears. Are the earbuds that come with the unit hard or are they covered with a soft plastic? If they are hard, can the sound be heard with the unit fitting around the neck. I want them for water jogging.   (2 Answers)

              By Gettingfit November 27, 2016.

              Answers
              • Answer

                My Sony Walkman came with two styles of earbuds. One for underwater and one for land use. Both are soft pliable rubber and the band around the head and over ears is covered with a softer rubber. The only part which is hard is the actual MP3 player/speakers which should rest outside your ear. If you are still worried I would suggest stopping at a store in person and seeing if they have a pair you can look at and touch.

                By Renn August 18, 2017.

                • Verified Purchaser
                • My Best Buy® Elite Plus Member
            • Question
              Do you offer an 8gb device   (2 Answers)

              By Runner262 November 16, 2016.

              Answers
              • Answer

                In my research, the only 8gb version is on the Sony website directly. They also offer more colors of this device. But I preferred buying from BB because I had that return option if needed since I had no experience with this product and the only YT videos I found were years old. Hope that helps.

                By Kssd71 November 28, 2016.

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