Questions & Answers

Name: Sony - WF 1000X True Wireless In-Ear Noise Cancelling Headphones
Brand: Sony
SKU: 6115441
Price: 199.99 USD
Rating: 3.5 (831 reviews)

Sony - WF 1000X True Wireless In-Ear Noise Cancelling Headphones

Model:: WF1000X/NM1; |
SKU:: 6115441

User rating, 3.5 out of 5 stars with 831 reviews.

Highly rated by customers for:

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Page Showing 21-40 of 84 questions

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Questionwhy do only get 75 minutes on a full charge.....Sony sports wireless earbuds.⁴
Asked 6 years ago by jake.
- Answer It is stated that they can get up to 3 hours. But it varies based on your usage. If you listen to it loud, or with the noise cancelling enabled or ambient sound. This will all lower that length. I get about 2.5 hours with all the extra features turned off and at pretty loud volume. Hope this helps you.
  Answered 6 years ago by Sean
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QuestionDo these headphones have a volume control
Asked 6 years ago by clo.
- Answer Hi, clo! When you connect the smartphone and the headset via the Bluetooth function, you can adjust the volume. Happy to help, David
  Answered 6 years ago by SonyListens
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QuestionMy old iPhone 6Plus is listed as compatible, while my new iPad Pro is not. Is there any specific reason the WF-1000X is not fully compatible with the newest iOS or MacOS devices?
Asked 6 years ago by RickIam.
- Answer My ear buds are compatible with both my iPad Pro and iPhone 10.
  Answered 6 years ago by George
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QuestionHello, I would like to know if Bluetooth has to be turned on in order to use the noise cancelling feature? Thanks in advance!
Asked 6 years ago by QuietLife.
- Answer Yes, this model has active noise cancelling ability.
  Answered 6 years ago by CommunityAnswer
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QuestionHI! I am trying to pair these headphones to my iPhone; the problem is there is no such device shown on my iPhone Bluetooth devices list. I turned on and off headphone many times, still not working. any body has the same problems? how to solve it???
Asked 6 years ago by JUJU.
- Answer There are instructions online and I followed them. I did it this way... Open Bluetooth interface on your phone for pairing and have it search. Make sure earbuds are charged. Insert earbuds into charging case. Take only the left one out...leave right one in the case. Hold button on the left earbud for 7 seconds until it flashes red and blue. The device should then appear on your list of detected devices. Then connect.
  Answered 6 years ago by Solemna
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QuestionCan the sony wf-1000x be paired with a Fit bit versa
Asked 6 years ago by jbd.
- Answer I paired my Sony wf-1000x headphones with my Fitbit ionic with no problem. Pretty much any current Bluetooth device should pair.
  Answered 6 years ago by kenmarkusa
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QuestionAre the Sony wf-1000x waterproof
Asked 6 years ago by Mets.
- Answer They're supposed to be, but they eventually succumb to sweat or moisture.
  Answered 6 years ago by alex
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QuestionI have the WF-1000X. My wife recently lost the right ear bud, of course I still have the left one. My question is can I just buy the right ear bud and would it pair to the left? I've only had these since Christmas 2018. Thank you.
Asked 6 years ago by Barry.
- Answer Hi Barry, Thank you for the inquiry. To further assist you, kindly send us an email at [email protected] together with the following information: Screenshot of the review/question URL/Link for the post Model number What is the actual post/question Regards, David
  Answered 6 years ago by SonyListens
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QuestionDoes it work for iPhone
Asked 6 years ago by Anonymous.
- Answer Yes...there’s also a very intuitive app for these earbuds.
  Answered 6 years ago by Abelsan76
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QuestionI have the Sony BC-WF1000X and I lost the left earbud, is it possible to pair and have sounds come out of just the right earbud or do I need to have both with me
Asked 6 years ago by Christian.
- Answer You can't use with out left ear bud
  Answered 6 years ago by GustavoO
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QuestionDo you have to change the volume and song with your phone or do you tap it like other brands??
Asked 6 years ago by Elite.
- Answer You can control the volume through the smartphone.
  Answered 6 years ago by CommunityAnswer
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QuestionPaid 192.00 for these, got home and they arent working with my sony ps4? The earbuds are made by sony and are bluetooth, but apparently, they dont work on sony systems?
Asked 6 years ago by CommonSense.
- Answer Check your bluetooth is visible to other devices
  Answered 6 years ago by Victor
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QuestionAm I able to listen to the right ear only while the left is charging?
Asked 6 years ago by Jman061900.
- Answer No, the left one is the main connection and without it right one is useless
  Answered 6 years ago by Mickey
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QuestionGot these open box at BB so only came with the pre-fitted silicone ear tips and Fit Supporters. How do I get the remaining set of comfort earbuds, fit support wings and silicone tips? Thx
Asked 6 years ago by rwat.
- Answer Try Sony
  Answered 6 years ago by Lifeloving
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QuestionIf someone was to lose one of the earbuds, could they get just one replacement earbud?
Asked 6 years ago by Naz.
- Answer Hi Naz, You may find this link helpful: https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wf-1000x/articles/00189241 ~Ralph
  Answered 6 years ago by SonyListens
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QuestionI just purchase these and installed the app on my iphone, however the software version says 2.0 and the music continues to skip even when the "Priority on Stable Connection" is selected. I am not sure what else to do.
Asked 6 years ago by Rams81.
- Answer Hi Rams81, thanks for bringing this up. For possible troubleshooting steps to fix this issue, please refer to the link below. I hope it helps. Regards, ^Ron https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wf-1000x/articles/00097458
  Answered 6 years ago by SonyListens
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QuestionCan earbuds be tracked if lost or stolen?
Asked 6 years ago by Anonymous.
- Answer No these can not be tracked.
  Answered 6 years ago by Mickey
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QuestionHow do I make the ear buds visible to laptop to connect blue tooth?
Asked 6 years ago by Bob.
- Answer Doesn’t work with laptop or MacBook Pro
  Answered 6 years ago by Lifeloving
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QuestionCan I use these with a galaxy s8 plus
Asked 7 years ago by Anonymous.
- Answer Yes, these will work with all BlueTooth devices.
  Answered 6 years ago by jtaylor
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QuestionCan I use the red label earbud for phone calls . Or is the white label just for phone calls ?
Asked 7 years ago by Oshvision.
- Answer Hi Oshvision, Phone calls will only be heard from one side (left) of the headphones. Kindly refer to this link for more information: https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wf-1000x/articles/00186861 ~Ralph
  Answered 7 years ago by SonyListens
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Showing 21-40 of 84 questions

Questions & Answers

Sony - WF 1000X True Wireless In-Ear Noise Cancelling Headphones

Q: Questionwhy do only get 75 minutes on a full charge.....Sony sports wireless earbuds.⁴

Q: QuestionDo these headphones have a volume control

Q: QuestionMy old iPhone 6Plus is listed as compatible, while my new iPad Pro is not. Is there any specific reason the WF-1000X is not fully compatible with the newest iOS or MacOS devices?

Q: QuestionHello, I would like to know if Bluetooth has to be turned on in order to use the noise cancelling feature? Thanks in advance!

Q: QuestionHI! I am trying to pair these headphones to my iPhone; the problem is there is no such device shown on my iPhone Bluetooth devices list. I turned on and off headphone many times, still not working. any body has the same problems? how to solve it???

Q: QuestionCan the sony wf-1000x be paired with a Fit bit versa

Q: QuestionAre the Sony wf-1000x waterproof

Q: QuestionI have the WF-1000X. My wife recently lost the right ear bud, of course I still have the left one. My question is can I just buy the right ear bud and would it pair to the left? I've only had these since Christmas 2018. Thank you.

Q: QuestionDoes it work for iPhone

Q: QuestionI have the Sony BC-WF1000X and I lost the left earbud, is it possible to pair and have sounds come out of just the right earbud or do I need to have both with me

Q: QuestionDo you have to change the volume and song with your phone or do you tap it like other brands??

Q: QuestionPaid 192.00 for these, got home and they arent working with my sony ps4? The earbuds are made by sony and are bluetooth, but apparently, they dont work on sony systems?

Q: QuestionAm I able to listen to the right ear only while the left is charging?

Q: QuestionGot these open box at BB so only came with the pre-fitted silicone ear tips and Fit Supporters. How do I get the remaining set of comfort earbuds, fit support wings and silicone tips? Thx

Q: QuestionIf someone was to lose one of the earbuds, could they get just one replacement earbud?

Q: QuestionI just purchase these and installed the app on my iphone, however the software version says 2.0 and the music continues to skip even when the "Priority on Stable Connection" is selected. I am not sure what else to do.

Q: QuestionCan earbuds be tracked if lost or stolen?

Q: QuestionHow do I make the ear buds visible to laptop to connect blue tooth?

Q: QuestionCan I use these with a galaxy s8 plus

Q: QuestionCan I use the red label earbud for phone calls . Or is the white label just for phone calls ?

Questionwhy do only get 75 minutes on a full charge.....Sony sports wireless earbuds.⁴

QuestionDo these headphones have a volume control

QuestionMy old iPhone 6Plus is listed as compatible, while my new iPad Pro is not. Is there any specific reason the WF-1000X is not fully compatible with the newest iOS or MacOS devices?

QuestionHello, I would like to know if Bluetooth has to be turned on in order to use the noise cancelling feature? Thanks in advance!

QuestionHI! I am trying to pair these headphones to my iPhone; the problem is there is no such device shown on my iPhone Bluetooth devices list. I turned on and off headphone many times, still not working. any body has the same problems? how to solve it???

QuestionCan the sony wf-1000x be paired with a Fit bit versa

QuestionAre the Sony wf-1000x waterproof

QuestionI have the WF-1000X. My wife recently lost the right ear bud, of course I still have the left one. My question is can I just buy the right ear bud and would it pair to the left? I've only had these since Christmas 2018. Thank you.

QuestionDoes it work for iPhone

QuestionI have the Sony BC-WF1000X and I lost the left earbud, is it possible to pair and have sounds come out of just the right earbud or do I need to have both with me

QuestionDo you have to change the volume and song with your phone or do you tap it like other brands??

QuestionPaid 192.00 for these, got home and they arent working with my sony ps4? The earbuds are made by sony and are bluetooth, but apparently, they dont work on sony systems?

QuestionAm I able to listen to the right ear only while the left is charging?

QuestionGot these open box at BB so only came with the pre-fitted silicone ear tips and Fit Supporters. How do I get the remaining set of comfort earbuds, fit support wings and silicone tips? Thx

QuestionIf someone was to lose one of the earbuds, could they get just one replacement earbud?

QuestionI just purchase these and installed the app on my iphone, however the software version says 2.0 and the music continues to skip even when the "Priority on Stable Connection" is selected. I am not sure what else to do.

QuestionCan earbuds be tracked if lost or stolen?

QuestionHow do I make the ear buds visible to laptop to connect blue tooth?

QuestionCan I use these with a galaxy s8 plus

QuestionCan I use the red label earbud for phone calls . Or is the white label just for phone calls ?