“Earbuds only charge when it is plugged via USB-C cable while in the Sony base. What is the cause for earbuds not charging from the Sony base/battery case?”

1-3 of 3 Answers

• The Sony base or case act as a battery. The usb-c to a usb charger cord only charges the case with the earbuds in or out of the case. If the usb-c isn’t connected to the case but your earbuds are in it, it is charging the earbuds to full. The Sony App indicates the battery percentage for all three, but the app reads the battery lives when your earbuds are connected.

  Answered by Tony 3 years ago

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• Must be broken my ear buds charge whether the case is plugged in or not

  Answered by Letsgobrandon 3 years ago

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• Mine works fine without when in it case without cable plugged in. Probably defective.

  Answered by MiTom 3 years ago

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