Hi. Has anyone had issues with their headphones cracking/peeling around the leather areas where headphone meets the earlobe? I've had Bose which have peeled severally overtime. null

Question

Mimi · Accepted Answer

Hi, I've had mine for almost a year and there's been no cracking or peeling in the leather so far, even with regular use.

SonyListens · Answer

Hi Gregg,

Thanks for your inquiry. Certain variables, such as the amount of use (or lack thereof) a product receives and the environmental conditions in which a product is being used, play a part in the life expectancy of a product. What we can assure you is that the ear cushions of the headphones are designed to be durable. There are no known issues with the WH1000XM4's ear pads. Replacement ear pads are available and can be done through an authorized service center or Sony retailer.

Intelligent and intuitive, the WH1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music.

-Ralph

“Hi. Has anyone had issues with their headphones cracking/peeling around the leather areas where headphone meets the earlobe? I've had Bose which have peeled severally overtime.”

1-2 of 2 Answers