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Hi Chris, Thanks for reaching out with your question about the WH-1000XM6 headphones! We can certainly assist you with that. The quality of the sound is determined by the codec used for the connection. Try to check the codec and change it, if possible, to improve the sound quality. It is possible to get 96 kHz using the LDAC codec. We hope this helps. Thanks for considering Sony products! Best regards, Estefany
Sorry, there was a problem. Please try again later.Hey Sony - Still hoping for an answer - I love the headphones, but I genuinely don't understand why they won't go beyond 48K (DVD quality) in the sound settings menu. I have numerous other devices that are capable of doing this. I have a 2025 PC with BT 5.3 - Please let me know what I am missing. I shouldn't have to buy a BT transmitter for hundreds of dollars, am I right?
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