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  • QuestionDoes this headphone have active noise cancelling?

    • Answer Yes, this headphone has active noise cancelling feature.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat kind of charging port does the headphone use?

    • Answer The headphone uses a USB-C charging interface.
    This question and answer was generated by AI based on customer and product data.
  • QuestionAre these headphones able to fold?

    • Answer Yes, these headphones have a foldable design.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat is the battery life of these headphones?

    • Answer The battery life of these headphones is up to 30 hours.
    This question and answer was generated by AI based on customer and product data.
  • QuestionCan I adjust the headband on these headphones?

    • Answer Yes, the headphone has an adjustable headband.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat is the Bluetooth version supported by these headphones?

    • Answer These headphones support Bluetooth version 5.3.
    This question and answer was generated by AI based on customer and product data.
  • QuestionHow much faster is the new processor compared to the previous model?

    • Answer The new HD Noise Canceling Processor QN3 is seven times faster than the QN1 found in the previous model.
    This question and answer was generated by AI based on customer and product data.
  • QuestionAre the sony better than the bose

    Asked by Anonymous.

    • Answer Depend on your personal preference but both are having own advantages for example XM6 are more comfortable for long session but bose is having better base.

      Answered by Sourabh

  • QuestionDoes it have mute (microphone) button?

    Asked by Alex.

    • Answer Hello Alex, Thank you for reaching out to Sony! We appreciate your inquiry and are happy to assist. Yes, the Sony WH-1000XM6 headphones include a built-in microphone mute feature. You can mute or unmute the microphone by double-pressing the noise-canceling (NC) button on the headphones. This functionality is particularly useful during calls or virtual meetings, allowing you to quickly control your microphone without needing to interact with your connected device. To activate the headphones' microphone, launch the Sony Sound Connect app and go to the device settings. Under the system section, locate the option labeled "Enable the headphones microphone" and switch it to "on." Once the microphone is enabled, you can conveniently turn it on or off by quickly pressing the NC/AMB (Noise Canceling/Ambient Sound Mode) button twice. For more detailed information on phone call functions, please visit: https://helpguide.sony.net/mdr/2984/v1/en/contents/TP1001856793.html Best regards, -Fred

      Answered by SonyListens

  • QuestionDoes it have the physical buttons for volume up and down?

    Asked by SleepyMalo408.

    • Answer Hi SleepyMalo408, thank you for your inquiry! The WH-1000XM6 do not feature traditional physical buttons for volume control. The headphones features two dedicated physical buttons: one for powering ON/OFF and another for toggling between noise canceling and ambient sound modes. Additionally, it incorporates a touch sensor control panel on the right earcup, enabling to adjust the volume with simple swipe gestures for a more intuitive experience. For further information, kindly visit the following links: https://helpguide.sony.net/mdr/2984/v1/en/contents/TP1001856813.html https://helpguide.sony.net/mdr/2984/v1/en/contents/TP1001867598.html We sincerely hope this information is helpful to you. Thanks for considering Sony products. Best regards, Stephanie

      Answered by SonyListens

  • QuestionDo $500 Headphones Come With A Case?

    Asked by SteveGDubV.

    • Answer Yes, they come with a travel friendly case, which includes a USB-A to USB-C cable that can charge them, as well as an auxiliary audio cable jack. The case is about 7 inches by 8 inches.

      Answered by TylerS

  • QuestionI like a headphone style for noise cancellation and I am an adult (70 years). But I have a small head and find that even headphones that are adjustable slide off or don't fit well. Are there size options for the SONY WH1000xM6 or a version for children?

    Asked by smallheadlady.

    • Answer Hi smallheadlady, thank you for reaching out and sharing your experience. We understand that finding the perfect fit for headphones, especially for those with smaller head sizes can sometimes be a challenge. The WH-1000XM6 and our WH-1000XM series in general, are designed with an adjustable headband to accommodate a wide range of adult head sizes. However, there isn't a specific 'small head' or children's version of these particular headphones. We highly recommend trying on at an authorized Sony retailer if possible. This will allow you to personally assess the fit and comfort for your head size and ensure it provides the secure feeling needed for the best experience. Please be assured that we value your feedback and will take it into consideration for future product releases. Thanks for considering Sony products! Best regards, Stephanie

      Answered by SonyListens

  • QuestionAre they compatible with the ps5

    Asked by Justinh38.

    • Answer Yes, they are compatible to the ps5 but for the mic I'd say they're ok

      Answered by itsbrandon

  • QuestionDoes it work with both TV and laptop?

    Asked by OhBrother.

    • Answer Yes it works with both

      Answered by user843243

  • QuestionAre these headphone comfortable while wearing eyeglasses?

    Asked by tunesgal.

    • Answer Yes, even if you're wearing glasses

      Answered by RamiecG

  • QuestionCan the noise canceling feature be turned off?

    Asked by ctkid55.

    • Answer Yes it can be. You can turn it off in the sound connect app that’s free on your phone. Or you can turn it off on the headphone itself with a button to turn on ambience instead.

      Answered by JWHtheGreat

  • QuestionIs the 3.5 mm audio cable compatible with tcl roku tv model 43S455?

    Asked by Elaine.

    • Answer Hi Elaine, Thank you for your interest in Sony products! We appreciate your inquiry and are happy to assist you. The Sony WH-1000XM6 headphones are compatible with your TCL Roku TV model 43S455 via the 3.5 mm audio cable. Since the 43S455 includes a headphone jack, you can connect the headphones directly to the TV. Please note that when the headphones are plugged into the TV’s headphone jack, the TV’s built-in speakers will be automatically muted. Volume adjustments should be made using the controls on your headphones. For optimal audio performance, ensure the audio cable is securely connected to both the TV and the headphones. For additional information on connection methods, please visit the following link: https://helpguide.sony.net/mdr/2984/v1/en/index.html Best regards, -Fred

      Answered by SonyListens

  • QuestionDo they keep the same features when connected via wire? Can you still use NC? Will you get the same audio quality?

    Asked by jv2233.

    • Answer Hello jv2233, Thank you for considering Sony products! We appreciate your question and are here to assist you. When connected via a wired connection, as long as the WH-1000XM6 headphones are powered on, they maintain the same powerful and immersive Active Noise Cancellation (ANC) performance as in wireless mode. This ensures consistent noise reduction and a seamless listening experience regardless of how you connect. In terms of audio quality, the headphones support high-resolution audio over both wired and wireless connections. When using the 3.5mm audio cable, they deliver a frequency response range of 4 Hz to 40,000 Hz, providing rich and detailed sound reproduction. Please note that while touch controls are disabled in wired mode, you can still adjust volume and playback directly through your connected device. For further details, please visit: https://helpguide.sony.net/mdr/2984/v1/en/contents/TP1001856898.html Best regards, -Fred

      Answered by SonyListens

  • QuestionMy Sony MDR-V6 headphones, purchased new in 1989 and replaced earpads once, are still going strong. Will the WH-1000XM6 headphones last as long?

    Asked by FreeTruth.

    • Answer Hello FreeTruth, Thank you for considering Sony products and for your thoughtful question! The Sony WH-1000XM6 headphones are crafted with premium materials and advanced technology to provide both durability and long-lasting performance. Along with their robust build, you’ll enjoy exceptional sound quality and industry-leading noise cancellation, delivering a truly immersive listening experience. We’re confident that the WH-1000XM6 will offer you many years of reliable use while enhancing your audio enjoyment with cutting-edge features. For more details about these headphones, please visit: https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-1000xm6/specifications Best regards, -Fred

      Answered by SonyListens

  • QuestionDo these headphones automatically pause content on netflix/YouTube on TV/laptop/mobile when you take them off, and auto start streaming when put back on?

    Asked by MariB.

    • Answer Yes

      Answered by vk3105