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Hi there, thanks for the question! Happy to help out. The Sony WH-CH520 headphones cannot function as a hearing aid to amplify voices over surrounding noise, as they lack the necessary specialized microphones for hearing assistance. While featuring an Ambient Sound mode, these headphones are designed for listening and communication, not for increasing the volume of specific voices. If you’d like to learn more about this product, feel free to check out the following link: https://helpguide.sony.net/mdr/2958/v1/en/index.html Thanks for considering Sony products! Warm regards, Estefany
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